Bellman | Darling (FT)


At The Star Entertainment Group (TSEG) our talented teams create unique experiences to over 18 million guests each year. With the vision to become Australia’s leading integrated resort company, our properties at The Star Sydney, The Star Gold Coast and Treasury Brisbane are world-class tourist destinations and home of some of Australia’s most awarded restaurants and bars, event centres, luxurious five-star accommodation and a truly world-class spa and casino.

About the role

The Star's two award winning properties, The Darling as well as The Star Grand Hotel is currently seeking Bellman to join the dynamic and exciting Bell Desk team on a permanent full-time basis.

You will be delivering a bespoke and unforgettable, thrilling high-standard of service to all guests. Being the first point of contact with guest, you are responsible to provide a memorable first and last impression.

  • Greet guest upon their arrival and departure at the driveway
  • Valet park guest vehicles if required
  • Assisting with guest luggage’s to and from guest’s room
  • Delivering packages, newspapers and amenities to guest’s room
  • Anticipating knowledge of all in-house and events in Sydney
  • Direct traffic around and within The Star Sydney to ensure a seamless experience for guests
  • Requirements
  • Ability to work on a 24/7 rotating roster
  • Solid customer service experience with a confident and outgoing personality
  • Valid driver’s license (International license accepted)
  • Willingness to assist with heavy lifting (e.g moving & transferring of guest luggage)
  • Ability to speak a second language in Asian dialect is advantageous

Benefits

  • Extensive training and career development
  • Discounts across The Star hotels and restaurants
  • Free meals on duty
  • Laundered uniform
  • Free light rail from Central to The Star
  • Discounted parking and more!

We pride ourselves on our diversity and inclusiveness. We know that people, working together in collaborative teams can create extraordinary things.

If you are passionate about luxury, five-star service and have the required experience we would love to hear from you!

PLEASE NOTE: Due to current events, it is important to note you must be an Australian citizen, Australian Permanent Resident and or have full Australian working rights with no restrictions to be considered for this role. The Star Entertainment Group cannot offer international sponsorships at this time.