Parts Interpreter - 12 Month Fixed Term

William Adams have an exciting and challenging opportunity for a highly skilled and motivated Parts Interpreter to join our Traralgon team.

This will be a 12 month, full time fixed-term parental leave opportunity, which we hope to have on-boarded in October/November of this year.


Your number one responsibility will be providing excellent service to our customers, ensuring they receive accurate and timely information regarding their parts requirements.

What a day as a Parts Interpret will look like:

  • Locating of Cat parts for customers and Technicians
  • Dealing with front counter inquiries, both face to face and over the phone
  • Following up and processing outstanding jobs related to parts inquiries and customer concerns
  • System based parts interpreting using a variety of digital and print resources
  • Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
  • Participation in an after-hours ‘on-call’ roster for emergency parts supply and a Saturday morning duty roster
  • Assist as required with warehouse operations, including, reman processing and the manufacture / repair of hose assemblies


You will have a true passion for customer service, with a willingness and desire to learn and develop into being a Cat Parts Specialist.

To be successful in this role you will require the following skills and attributes:

  • Mechanical knowledge and a background in earthmoving or automotive
  • Exceptional communication skills with a positive and enthusiastic attitude
  • Proficient in Microsoft applications with a background in internal databases
  • Excellent organisational skills with the ability to handle multiple tasks
  • Knowledge of Caterpillar products (preferred but not essential)

You will be surrounded by like-minded professionals that are passionate about William Adams values:

Integrity - The Power of Honesty

Excellence - The Power of Quality

Teamwork - The Power of Working Together

Commitment - The Power of Responsibility

Sustainability - The Power of Endurance

APPLY TODAY! We are looking forward to receiving your application today.