Parts Interpreter - 12 Month Fixed Term


William Adams have an exciting and challenging opportunity for a highly skilled and motivated Parts Interpreter to join our Traralgon team.


This will be a 12 month, full time fixed-term parental leave opportunity, which we hope to have on-boarded in October/November of this year.


ABOUT THE ROLE


Your number one responsibility will be providing excellent service to our customers, ensuring they receive accurate and timely information regarding their parts requirements.


What a day as a Parts Interpret will look like:

  • Locating of Cat parts for customers and Technicians
  • Dealing with front counter inquiries, both face to face and over the phone
  • Following up and processing outstanding jobs related to parts inquiries and customer concerns
  • System based parts interpreting using a variety of digital and print resources
  • Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
  • Participation in an after-hours ‘on-call’ roster for emergency parts supply and a Saturday morning duty roster
  • Assist as required with warehouse operations, including, reman processing and the manufacture / repair of hose assemblies

ABOUT YOU


You will have a true passion for customer service, with a willingness and desire to learn and develop into being a Cat Parts Specialist.


To be successful in this role you will require the following skills and attributes:

  • Mechanical knowledge and a background in earthmoving or automotive
  • Exceptional communication skills with a positive and enthusiastic attitude
  • Proficient in Microsoft applications with a background in internal databases
  • Excellent organisational skills with the ability to handle multiple tasks
  • Knowledge of Caterpillar products (preferred but not essential)

You will be surrounded by like-minded professionals that are passionate about William Adams values:


Integrity - The Power of Honesty

Excellence - The Power of Quality

Teamwork - The Power of Working Together

Commitment - The Power of Responsibility

Sustainability - The Power of Endurance


APPLY TODAY! We are looking forward to receiving your application today.