Administration Officer


Reference: VG/DET/VRQA/22146A

A position exists within the Victorian Registration and Qualifications Authority's Apprenticeship Field Services Unit to support a small team that monitors the compliance of employers approved to employ apprentices and trainees under Part 5.5 the Education and Training Reform Act 2006. This includes the management of field services provided by an approved training agent that employs authorised officers with powers provided under Part 5.8 of the Education and Training Reform Act 2006. The unit conducts analysis and directs the training agent to make enquiries when and where they are needed, including any enquiries that may be necessary to resolve grievances in certain circumstances. The unit will from time to time run campaigns and conduct its own enquiries where the matters are complex or systemic.

An excellent opportunity awaits a highly motivated team player to join the Victorian Registration and Qualifications Authority's Apprenticeship Field Services Unit.

As an Administration Officer you will report to the Manager, Apprenticeship Field Services and work in a small team responsible for monitoring the compliance of employers approved to employ apprentices and trainees under Part 5.5 the Education and Training Reform Act 2006.

The successful applicant will be highly organised, have strong attention to detail and be able to provide general administrative support to the unit to manage investigative services, including those delivered under a contract with the Victorian Registration and Qualifications Authority (VRQA).

The key duties for this position include:

  • monitoring of the unit's shared mailbox and recording meeting minutes
  • administrative support to manage the flow and storage of information in key information management systems including Sharepoint, Epsilon and JobReady
  • supporting the unit to improve operational systems and administrative processes to ensure that the unit is efficient, effective and compliant.
  • preparing documentation, correspondence and briefs as required.

The successful candidate will have a working knowledge of data bases, contact management systems and records management systems. They will have well developed written and verbal communication skills and be prepared to be flexible to suit the needs of the unit as required.

In return you will be supported by an organisation committed to the regulation of educational services and a team dedicated to providing quality outcomes for Victorian employers, apprentices and trainees.

Candidates must address the key selection criteria outlined in the attached position description to be considered for this position.

For more details regarding this position please see attached position descriptions.

Department of Education and Training is committed to diversity. The Department places considerable effort and resources into responding to the needs of staff with a disability. People from disadvantaged groups are encouraged to apply for this position. If you require assistance, with the recruitment process, have accessibility or adjustment requirements, please communicate with the contact person listed on this job advertisement or contact the People Division via email: vps.hr.services@edumail.vic.gov.au

Information about the Department of Education and Training's operations and employment conditions can be obtained from the following websites: www.education.vic.gov.au and http://www.education.vic.gov.au/hrweb/Pages/default.aspx.

Applications close Monday 23 November 2020