Administrative Support Officer

We are Achieve Australia!

  • Full time, permanent opportunity to join Quality team
  • Base location: North Ryde

About us: Achieve Australia has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW. We are driven by our Passion, Purpose and Principles:

  • Our Passion is social inclusion for people with disability.
  • Our Purpose is to build extraordinary lives, supporting people with disability to be well, have a home, choose a career, learn new skills, participate in their community and enjoy a full life.
  • We live by our Principles of inclusiveness, stewardship, extraordinary outcomes and ethical practices.

About the role: Administration Support Officer responsibilities include administrative support to the Quality Team, managing group inboxes, escalating and deescalating/delegating matters to relevant team members and working closely with stakeholders to ensure expectations are managed and tasks are actioned in a timely manner.

About you: Using your experience in a fast paced environment, you will be well versed in managing multiple priorities and deadlines across a range of stakeholders. Your attention to detail and interpersonal communication skills will be exceptional, and you will be comfortable navigating technology and systems including Microsoft Office applications. Understanding of the NDIS framework is desired however not essential.

Our benefits - Our employees are the champions for an inclusive world and in return we offer:

  • Working as part of a team that makes a difference to people's lives
  • Access to Employee Assistance and Fitness Passport programs
  • Supportive, friendly team environment and culture
  • Job satisfaction working as part of a team making a difference to people's lives

If you have questions about this role, please direct enquiries to Tina McManus, General Manager, Quality and Practice Leadership on

Pre-employment checks: Achieve Australia is committed to implementing safer recruitment practices. This means we are committed to safeguarding and promoting the welfare of the people we support and staff are expected to share this commitment. As a result your application may be subject to a number of pre-employment checks; including reference checks, a Police check, Working with Children check, Right to work in Australia check. Please note criminal history does not immediately effect employment opportunities. Applications will be assessed on merit.

How to apply: To register your interest apply online, providing an updated resume and cover letter outlining your suitability for the role.

APPLICATIONS CLOSE at on Monday 30th November 2020

We have a Covid-19 Safety Plan in place including policies and procedures to support our clients and our workforce. The Covid-19 Management Committee meet on a regular basis to ensure our responses continue to be proactive and comprehensive, ensuring the safety of stakeholders at all times.