Let’s look at the opportunity:
Be the first point of contact for all Latitude Customers – be the voice of our brand.
Our Service team are currently working from home receiving inbound calls & requests, resolving general account related enquiries while balancing customer and business desires.
We assist customers professionally and efficiently with customer experience as the number 1 focus.
Let’s look at you.
We believe in taking the time to get to know our customers as a person, not as another number. So, we're looking for genuine conversation starters, rapport builders who are high energy, personable and engaging.
Our customer’s privacy is paramount therefore a private working space at home is a must.
We measure success in the following way, we focus on:
We are focused on supporting your development and ambitions for future career opportunities within Latitude.
We always endorse a safe, healthy, engaging and productive working environment for all employees and workers, whether that be in your home an office or a combination of both.
Sound like you?
That’s a good sign! In return for your energy and ideas we offer genuine flexible family life / work balance e.g. adjusted days, hours. Health, well-being and social initiatives to help you feel great and connected.
We live and breathe our values. Act Right, Show Care, Be Curious
Partners in money
Latitude may seem like the new kid on the block, but it’s taken us almost a hundred years to become an overnight success.
Digital payments, cards, loans and insurance is what we offer - but what we really are is a platform that helps people shop and live better.