Group Administrator


Group Administrator

  • Join Australia’s No.1 Life Insurer

  • Self-starters who enjoy a dynamic workplace

  • Excellent employee benefits

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about.

TAL needs people who represent our diverse Australian community.

People who embrace our spirit and inspire confidence in their colleagues, customers and community.

People who are passionate about making the most of the choices and options we provide. People who do what’s right, aim high, and work smart.

About the Opportunity

This role is responsible for providing administrative support to the TAL Life Underwriting and Tele Service teams

Key responsibilities include:

  • Builds positive working relationships

  • Communicates positively with customers and colleagues using active and attentive listening techniques

  • Responds to customer problems and complaints, escalating where required

  • Actions mail items received for TAL Life Underwriting

  • Entering and updating client details

  • Provides accurate, valid and complete information to customers and colleagues

  • Follow up third party medical and blood test requests

About You

We’re looking for talented individuals with the skills, knowledge & passion who want to join in our mission of ‘being by your side for life’ to positively impact Australians.

You may come from a similar role in the banking & finance industry, insurance or previously working with financial planners. You may have recently graduated from university and looking for a professional environment to launch your career.

To be successful in this role you will have the following skills and traits:

  • Experience in similar role, within Financial Services/ Insurance Industry highly desirable

  • Excellent office administration experience and good data entry skills

  • Knowledge of MS Office suite (inc. PPS and excel), and good analytical skills and methodologies

  • Demonstrates a working knowledge of relevant policies, procedures and systems

  • Offers solutions to problems and supports change; looks for ways to improve own effectiveness and productivity

  • Organises priorities to complete work within given time-frames

  • Excellent attention to detail and accuracy in your work, with a quality focus

Work is a big part of this Australian life, and we work hard to make it one of the best parts. We want our employees to work in ways that suits their life and the nature of their role, so they feel able to meet their work life commitments and support their wellbeing.

Everyone’s welcome to work for us – regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with.

We know it’s the people we work with and experiences we share that make work meaningful and fulfilling, and we’d love for you to be part of it.

You don’t have to be an artist, adventurer, doer or dreamer, but it really helps.

If you would like to apply or refer a friend please click on the relevant button below and follow the instructions.

Please note

Applicants must be an Australian or New Zealand Citizen or Permanent Resident to apply.

Shortlisted candidates will be required to undergo Police & Background checks as part of the recruitment process.