Functions And Front Of House Supervisor


Job no: 501237
Work type: Full time
Location: Brisbane
Categories: Food and Beverage, Venue Management

Brisbane is blessed by a delightful stretch of coast just 20 minutes north of the city. The waterside suburbs from Sandgate to Redcliffe offer a mix of sun and sand, and right in the middle of these booming areas is Brighton. Located just blocks from the waterfront with all the facilities you need to make the venue your own.

The team at The Brighton are on the hunt for a Front of House and Functions Supervisor to join the leadership team.

The successful candidate must be a strong leader with good communication skills who is comfortable leading and working as part of a team. This candidate must be able to multi-task efficiently, be proactive, and strive to give excellent customer service.

Key criteria:

  • Has a passion for the industry and are committed to a successful career in hospitality

  • Projects a friendly, enthusiastic and positive attitude at all times

  • Leads by example at all times and delivers exceptional customer service

  • Enjoys working with others in a team environment, whilst leading from the front

  • Possesses exceptional customer service and presentation skills

  • Has both restaurant, bar, functions and gaming service experience

  • Thrives under pressure

  • Maintaining and exceeding overall minimum standards

  • Training and development of staff to ensure a consistently amazing customer experience

  • Ensuring policies, procedures and standards are current, effective and clearly communicated

Essential requirements:

  • 2 + years of venue experience

  • Valid RSA

  • Full working rights in Australia

  • Ability to communicate effectively and work as part of a team

  • Give clear and concise instruction to fellow team members

  • Ability to problem solve and think quickly in high stress situations

  • Must be able to manage customer complaints

  • Participate and support fellow managers in weekly meetings

Australian Venue Co. operate a diverse portfolio of iconic hotels and pubs across Australian and New Zealand. We are passionate about delivering exceptional customer experiences across a national portfolio of restaurants, bars, pubs and dedicated event spaces.

We offer you the chance to work in a dynamic company with a relaxed culture whereby innovative ideas are welcomed and supported. This will also be an exciting time to join this company as we go through a period of growth and expansion.

We also have a great training and development program if you are looking to expand your career within the hospitality industry.

If you think you have what it takes then please send your resume with covering letter by following the prompts.

Advertised: 16 Nov 2020 E. Australia Standard Time
Applications close: 18 Dec 2020 E. Australia Standard Time