Bookings Clerk


At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life’s best work!

We are looking for an energetic, efficient and professional individual to join our centre as the Bookings Officer to join our team in our Hervey Bay centre.

What you’ll do:

  • R esponsible for the scheduling and booking of patient appointments across Oncology centres

  • A crucial link between patient’s and clinical staff in the day to day operations of the clinic.

  • Reporting to the Senior Patient Services Officer on site and working as part of the broader Oncology team,

Who you are:

  • Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred.

  • Ability to understand and anticipate patient needs & expectations

  • Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.

  • Handle and resolve urgent matters and time critical medical appointments

  • Proven experience to work effectively both independently and in a team environment.

  • Ability to use clinical administration systems, as well as Microsoft Office software

  • Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations values.

  • Flexible approach to work

What’s in it for you:

  • Own your development, learn everyday

  • Thriving close-knit culture and communities

  • The opportunity to work for one of the most influential leaders

  • Supportive environment with encouragement and challenge to live your highest potential both professionally and personally

Who we are:

We are 5500+ highly trained healthcare professionals and support staff across Australia, the U.K., Spain, China and the United States, designing innovative treatments and care for people with cancer and heart disease.

Global care

Across the world, we have more than 440+ centres to help us bring the right care to our patients. For radiation therapy, that includes 14 centres in the UK, 21 in Spain, 36 in Australia and 300 in the U.S. We also offer cardiology and sleep services at more than 80 locations across Australia. Every year our team sees more than 400,000 people globally.

People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of ‘care’ that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

GenesisCare is an Equal Opportunity Employer.