Assistant Store Manager


  • Management role with growth potential
  • Market leading rate of pay offered along with ongoing training
  • Australia's ultimate tool shop

Who we are:

For 30 years, Total Tools has operated as the ultimate tool shop delivering the right tools and advice for our customers who are building the future. We are the first choice for trade quality tools and best of all, the majority of our 86 nationwide stores are locally owned and operated.

In 2020 we were proud to join the Metcash group alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few!). While continuing to operate as separate entities, we're working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry.

Independent business working together - what an exciting journey ahead. All that is missing is you!

The Role:

We are searching for a passionate, driven and knowledgeable sales leader with experience in a retail environment who is ready to take the next step in their career and can drive the growth of this store.

As the 'face' of our store you will be the benchmark for your team in providing exceptional customer service. You will drive sales and merchandising standards, as well as support the Store Manager in nurturing, coaching and leading a team who delivers the goods.

This is an opportunity to utilise your current leadership, management skills and experience to assist expanding the Rockhampton store to new heights.

Does this sound like you?

  • Proven experience in retail sales and people management
  • Exceptional sales skills - ability to exceed KPI/Targets
  • Demonstrated experience (or passion to learn) in training and coaching a sales team
  • Knowledge of trade/industrial tools
  • A passion to provide exceptional customer service
  • Strong computer literacy

Experience using Pronto is preferred, but not essential.

Why work for us?

Our operating model is one that respects and invests in our team and customers. We live by our values - one team, own it and get it done, customer first and be the difference.

We also offer:

  • Competitive salary package with fantastic bonus potential
  • Ongoing product training in market leading brands like Bosch, Makita, Milwaukee and many many more
  • Commitment to ongoing job security
  • Strong reputation for fair and compliant performance mentoring

If you want to join the Total Tools team, apply today.

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications and merit.

Only applicants with valid working rights in Australia will be considered for this position.



Type: Retail Store - Management

Category: Retail & Consumer Products

Reference ID: PP000714

Date Posted: 16/11/2020