Administration Assistant

  • Part-time – 1 day per week
  • Fixed term until end June 2021
  • Excellent benefits including salary packaging

About the Company

St Vincent’s Hospital Melbourne (SVHM) is part of St Vincent’s Health Australia and a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About the Department

St. Vincent’s Mental Health (SVMH) includes an adult area mental health service for the inner city areas of Yarra and Boroondara.

About the Role

This position is responsible for the provision of administration support and will form part of the administrative support team for CAT (Crisis Assessment Team) and PICT (Primary Intervention and Care Team).

The classification for this position will be YC88 ($58,442.80 per annum pro rata).


  • Act as a front line contact for the Service
  • Monitor, answer and administer telephone enquiries including intake calls in an effective, consumer focussed and professional manner.
  • Data entry into various Health and other IT systems
  • Manage data management platforms and processes including data collection, collation, reliability checks and report generation

Qualifications, Skills and Experience

  • Knowledge, experience and ability in the provision of administrative functions.
  • Well developed interpersonal and communication skills.
  • Proven ability to work with minimal supervision.
  • Ability to determine workload priorities and meet deadlines.
  • Experience in the maintenance of office systems.
  • Experience in working with medical records or the ability to learn within a reasonable timeframe.


  • Salary Packaging
  • Employee Assistance Program
  • Staff Health Centre


  • Please attach your resume and cover letter to your application
  • All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by The Victoria Police

At SVHM we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees and we encourage applications from Aboriginal and Torres Strait Islander Peoples. If you would like further information, contact our Indigenous Recruitment Coordinator through our careers page.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Position Description and Critical Job Demands Checklist: Review the following documents:

JR114712_Assertive Outreach Administration Assistant PD.pdf

Contact Details: Amanda Cleary, Administration Manager, 0407 325 105,

Alternate Contact:

Closing Date: 15 December 2020 11:59pm