Training Officer, APS Level 6, Training And Development

Job no: 506628
Employment type: Non-Ongoing - Specified Term, Ongoing
Location: Canberra
Categories: APS Level 6

About the team

The Performance and Governance section within the Business Outreach and Insights branch provides a comprehensive, integrated support model for staff delivering grants and services across AusIndustry and the Business Grants Hub.

The section works closely across policy, grant delivery and ICT areas to embed standard practices into day to day operations, including system and business processes. We are a multidisciplinary team responsible for ensuring that delivery areas are business ready for grants administration and training and educating our users.

Our ideal candidate

We are seeking a Training Officer to assist with supporting, upskilling and formal training of departmental staff in both grants systems and business processes.

The required skills and experience for this position include, but are not limited to, the following:
  • Excellent written and oral communication skills, with strong attention to detail and the ability to tailor communication style.
  • Strong stakeholder management skills with a demonstrated ability to engage, liaise and interact with a broad range of audiences.
  • Demonstrated drive, initiative, considered judgement, and the ability to work both independently, and as part of a high output team.
  • Ability to learn and master new systems quickly, passing on skills and knowledge to others.
  • Well-developed conceptual and analytical skills, including the ability to identify issues and generate strategies to deliver key project outcomes.
It is highly desirable for the candidates to have:
  • Experience in a similar training and development role or within the adult learning field.
  • Strong systems literacy and ability to communicate across both business and technical areas.
  • Knowledge of grants administration processes or ability to learn process quickly.

Experience in Microsoft Dynamics 365, Microsoft SharePoint and/or Adobe Captivate will be looked upon favourably.

What you will do Working across a number of systems with staff spread across the country, your duties may include:
  • Facilitating face to face or videoconference training sessions to departmental staff and external providers.
  • Developing and delivering system or business training material including standard operating procedures, training needs assessments, training schedules and session plans.
  • Storyboarding and developing eLearning content to meet areas of competency and desired outcomes.
  • Identifying and implementing improvements.


To be eligible for employment in the APS and the department, applicants must be Australian Citizens.

Security Clearance

These positions require a Baseline security clearance. The successful applicants will be required to obtain and maintain a clearance at this level.


There is some flexibility on the location of the role however the preference is to be co-located with existing members of the team in either the Sydney or Canberra offices.

This recruitment process is being used to fill a non-ongoing APS Level 6 position. A merit pool may be established to fill future ongoing and non-ongoing APS Level 6 vacancies should they become available within 12 months form the date advertised.

How to apply

Your application must not contain any classified or sensitive information. This includes in your application responses, resume and any other documents. Applications containing classified information may not be considered by the selection panel.

You are required to complete your application online. Aligning your responses with the above job description, provide a one page pitch (750 word maximum) explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position.

You are also required to provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format)

Contact information

For more information regarding this opportunity, please contact Gemma Peacock via or on (02) 6102 9959.

Learn more about the department

The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the work unit with the needs of the individual. Options may include part time working arrangements, working from home or other arrangements as agreed by all parties.

The department is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity, embraces the unique skills and qualities of all our employees and is committed to attracting, recruiting and retaining people with disability. If you require some assistance with your application, or need this in an alternative format, please contact the Recruitment Team at or (02) 6276 1235 or refer to our Applying for a position information.

Select the links on the left-hand side of the page for more useful information about a career with the department.

Advertised: 23 Nov 2020 AUS Eastern Daylight Time
Applications close: 06 Dec 2020 11:55 PM AUS Eastern Daylight Time