Professional Summary
PMP certified Professional with vast experience in managing Projects for small to medium size enterprise customers.
Good stakeholder management and communication skills.
Experienced in coordinating project deliveries with off shoring teams and managed 3rd parties/suppliers relationships.
Scholastics and Certifications
Bachelor of Science from G.N.D.U in 2005
Project Management Professional (PMP)
Agile Scrum Foundation Certified
ITIL V3 Foundation
Career Contour
British Telecom as Project Manager– from October 2012 to March 8th 2019.
Delivered on site project deliveries for BT Australian contracts like ORICA and ALS. Responsibilities include but not limited to requirements gathering from key stakeholders, analyze schedules, identifying gaps, projections and gaps in execution plan then report back to Project Managers making updates as required. Technology includes MPLS, Voice, IPT and Security platforms.
Delivered LAN transformation projects in APAC region by acting lead Project Coordinator by upgrading multiple sites in 7 countries with LAN infrastructure (LAN, WIFI, Riverbed) upgrade. This is being managed from Australia.
Managed procurement of logistics with Cisco and other third parties, PO management and 3rd party vendor management via PO creation, order placement, tracking, delivery and jeopardy management as per project schedule.
Managed project documentation i.e. development of project tracking mechanism, progress reporting, status reporting and governance.
Managed cost vs revenue reconciliation for 3rd party vendor costs.
Performed project audits and implemented effective quality assurance and control procedures to ensure the quality objective of projects were met.
Updated lessons learnt in the project management repository
Regularly interfaced with customers and stakeholders at all levels to discuss project activities, challenges at hand, identified risks and issues, along with status updates and project reporting.
Went Onshore to Dublin, Ireland for transition of a new project Three.
Campus EAI Consortium,(India) as Project Manager from May 12 – June’2013
Planning - Preparing project plans and assigning time and resource allocation to the project.
Monitoring and Control - Monitors and reports on progress of the project, sponsors, and customers in accordance with reporting
Setup Project and Program governance methodology. Establish program and project level change control process. Business case, contract benefit tracking and reporting against baseline.
Preparing Sign off document for sending it across to the client and keeping a tab on the open/pending items.
Cisco Randstad, Mafoi as PMO Lead for Cisco Enterprise India from Aug-April (2012)
Working with Project Management team to set up PMO for Cisco India
Preparing detailed organization structure and responsibility matrix, assign appropriate tasks and responsibilities to the team members, establish a project management system
Working on creating one stop shop Wiki for the enterprise teams for all the communication, common repository and reporting.
Working with Project Managers for Knowledge Transfer Plan, creating the transition documents
Planning and proactively monitoring overall project progress, resolving issues and initiating corrective action as appropriate.
Working closely with PM spread across Australia, India and Europe for the cost and revenue recognition
Project planning, Revenue Recognition and cost management for the projects
Working with the Business Ops team to collate all the project related reports
Hosting Revenue recognition and Project Kick off calls
Setting up PMO Workshops for the Enterprise Team through tele presence.
Created Team Training database and Team Development Plans
Maintain Team Inventory and Team Certification Database in Wiki
Created a New hire document and new hire on boarding process for the team
Liaising with the training department for technical trainings of the team members
Handling escalations and providing resolution with the help of project knowledge
CSC India as a PMO lead from June,2010- May 2012
Assisting project managers in design, development, implementation and evaluation phases of projects.
Acting as SPOC for customers, project managers and taskforce on project deliveries, issues.
Monitored and controlled cost and time deadlines for technical project (South African airways project)
UBS INDIA as a Tech Lead - Change Project Manager for all IT Datacenter and Storage Projects from Oct 2008 – June, 2010
Responsibility for ensuring that all Changes are accurately implemented on time.
Exposure to ITIL processes, Change Management, problem management and Incident Management.
Participate in the Change committee meetings and discussing the change
Imparting Mentoring Trainings to the new team members.
Responsible to participate in change review meetings (Change Authorization Forum) to review if there are ITI changes impacting Global operations Command center.
Maintaining effective relationship with business or stakeholders and identify areas of service improvements by implementing regular calls and feedback mechanism.
Follow up with the service delivery teams, to ensure complete delivery of ITIL methodology.
Ensuring all the Major Changes are documented, agreed with business partner and tested as per agreed timelines
Vertex Pvt Ltd as a Senior Engineering Associate-Change Analyst- Handling Change Management Team and working closely with UK Onshore Team from Feb 2006 – Oct 2008.
Managing the changes (RFC) build globally
Reviewing the quality, risk and impact analysis of the Request for Change.
Chairing the Change Authority Board meeting (weekly), preparing agenda & minutes.
Liaising with the Business owners of applications, servers, 3rd party suppliers and Service Delivery Managers making them aware of Change proposed date.
Updating the Configuration Management team with any kind of changes in CI (Configuration Item)
Awards and recognition: Nominated for PM award in 2016 and also received many appreciations from the Stakeholders.
Received Thank you award from customer
Posted: 17 April 2019
Location: Sydney, NSW
Professional area:
Professional Summary
PMP certified Professional with vast experience in managing Projects for small to medium size enterprise customers.
Good stakeholder management and communication skills.
Experienced in coordinating project deliveries with off shoring teams and managed 3rd parties/suppliers relationships.
Scholastics and Certifications
Bachelor of Science from G.N.D.U in 2005
Project Management Professional (PMP)
Agile Scrum Foundation Certified
ITIL V3 Foundation
Career Contour
British Telecom as Project Manager– from October 2012 to March 8th 2019.
Delivered on site project deliveries for BT Australian contracts like ORICA and ALS. Responsibilities include but not limited to requirements gathering from key stakeholders, analyze schedules, identifying gaps, projections and gaps in execution plan then report back to Project Managers making updates as required. Technology includes MPLS, Voice, IPT and Security platforms.
Delivered LAN transformation projects in APAC region by acting lead Project Coordinator by upgrading multiple sites in 7 countries with LAN infrastructure (LAN, WIFI, Riverbed) upgrade. This is being managed from Australia.
Managed procurement of logistics with Cisco and other third parties, PO management and 3rd party vendor management via PO creation, order placement, tracking, delivery and jeopardy management as per project schedule.
Managed project documentation i.e. development of project tracking mechanism, progress reporting, status reporting and governance.
Managed cost vs revenue reconciliation for 3rd party vendor costs.
Performed project audits and implemented effective quality assurance and control procedures to ensure the quality objective of projects were met.
Updated lessons learnt in the project management repository
Regularly interfaced with customers and stakeholders at all levels to discuss project activities, challenges at hand, identified risks and issues, along with status updates and project reporting.
Went Onshore to Dublin, Ireland for transition of a new project Three.
Campus EAI Consortium,(India) as Project Manager from May 12 – June’2013
Planning - Preparing project plans and assigning time and resource allocation to the project.
Monitoring and Control - Monitors and reports on progress of the project, sponsors, and customers in accordance with reporting
Setup Project and Program governance methodology. Establish program and project level change control process. Business case, contract benefit tracking and reporting against baseline.
Preparing Sign off document for sending it across to the client and keeping a tab on the open/pending items.
Cisco Randstad, Mafoi as PMO Lead for Cisco Enterprise India from Aug-April (2012)
Working with Project Management team to set up PMO for Cisco India
Preparing detailed organization structure and responsibility matrix, assign appropriate tasks and responsibilities to the team members, establish a project management system
Working on creating one stop shop Wiki for the enterprise teams for all the communication, common repository and reporting.
Working with Project Managers for Knowledge Transfer Plan, creating the transition documents
Planning and proactively monitoring overall project progress, resolving issues and initiating corrective action as appropriate.
Working closely with PM spread across Australia, India and Europe for the cost and revenue recognition
Project planning, Revenue Recognition and cost management for the projects
Working with the Business Ops team to collate all the project related reports
Hosting Revenue recognition and Project Kick off calls
Setting up PMO Workshops for the Enterprise Team through tele presence.
Created Team Training database and Team Development Plans
Maintain Team Inventory and Team Certification Database in Wiki
Created a New hire document and new hire on boarding process for the team
Liaising with the training department for technical trainings of the team members
Handling escalations and providing resolution with the help of project knowledge
CSC India as a PMO lead from June,2010- May 2012
Assisting project managers in design, development, implementation and evaluation phases of projects.
Acting as SPOC for customers, project managers and taskforce on project deliveries, issues.
Monitored and controlled cost and time deadlines for technical project (South African airways project)
UBS INDIA as a Tech Lead - Change Project Manager for all IT Datacenter and Storage Projects from Oct 2008 – June, 2010
Responsibility for ensuring that all Changes are accurately implemented on time.
Exposure to ITIL processes, Change Management, problem management and Incident Management.
Participate in the Change committee meetings and discussing the change
Imparting Mentoring Trainings to the new team members.
Responsible to participate in change review meetings (Change Authorization Forum) to review if there are ITI changes impacting Global operations Command center.
Maintaining effective relationship with business or stakeholders and identify areas of service improvements by implementing regular calls and feedback mechanism.
Follow up with the service delivery teams, to ensure complete delivery of ITIL methodology.
Ensuring all the Major Changes are documented, agreed with business partner and tested as per agreed timelines
Vertex Pvt Ltd as a Senior Engineering Associate-Change Analyst- Handling Change Management Team and working closely with UK Onshore Team from Feb 2006 – Oct 2008.
Managing the changes (RFC) build globally
Reviewing the quality, risk and impact analysis of the Request for Change.
Chairing the Change Authority Board meeting (weekly), preparing agenda & minutes.
Liaising with the Business owners of applications, servers, 3rd party suppliers and Service Delivery Managers making them aware of Change proposed date.
Updating the Configuration Management team with any kind of changes in CI (Configuration Item)
Awards and recognition: Nominated for PM award in 2016 and also received many appreciations from the Stakeholders.
Received Thank you award from customer