Over 15 years of IT experience in business system analysis, data mapping/reporting, design, implementation and support of ERP applications for many customers worldwide.
Worked on PeopleSoft FSCM 9.2, PeopleSoft Portal, PeopleSoft CRM 9.1, PeopleSoft HCM 9.2, Campus Solutions and PeopleSoft EPM 8.9 applications.
Worked on Global Payroll and Absence Management, Core HR, Workforce Administration, Base Benefits, ePerformance, ESS, MSS, Workflow modules of HCM application.
Worked on GL, Purchase Order, Billing, Accounts Payable, Accounts Receivable, eProcurement modules of FSCM application.
Provide support to the project team in analysis and documentation of business needs and ensuring the accurate alignment of technology with business objective.
Ability to collaborate and coordinate with SME’s of functional groups to develop best approach architecture
Experienced in business analysis, cross system integration analysis, data analysis, use case analysis, requirements elicitation, gap analysis, configuration and change management, process re-engineering, design, testing and problem-solving.
Ability to leverage enterprise architecture principles to develop business strategies into investable technical roadmaps and performing Gap analysis from the as-is to to-be architecture solutions.
Good in creating complex SQL queries for generating custom reports and strong knowledge of MS Office Suite products.
Experience in various stages of implementation - Design, Development, quality assurance, Implementation, Upgrade, and Production Support.
Solid understanding of computing environment, systems engineering concepts, QA testing, building test plans, scripts, UAT, systems integration with multiple sources including outside vendors.
Ability to work closely and effectively with team members.
Strong analytical and time management skills.
In-depth knowledge of web services and exchange of synchronous and asynchronous messaging.
Ability to communicate effectively to wide range of stake holders and engage in constructive outcome driven conversations with ample negotiation skills.
Systems Analyst Nov 2017 – Feb 2019
University of Sydney, Sydney
University of Sydney is replacing their current PeopleSoft eProcurement module with SAP Ariba Buying and Invoicing, Receiving module (Ariba P2P), where going forward Purchasing part will happen in ARIBA and sent to the PeopleSoft for payment. As a result, the payment processing and the GL part of it is being handled in PS.
Integral part of a team responsible for replacing the University procurement function from Peoplesoft to Ariba.
Participated in project planning workshops with project managers, Business users and team members to analyse business requirements and outline the proposed solution.
Worked with Functional Managers / BA’s / End Users and Ariba team to gather reporting requirements to satisfy the needs of business units and partners.
Created Use Cases and Process Flow diagrams using MS Visio
Facilitated stakeholder elicitation workshops for mapping the different attributes on a Purchase Order, Receipt and Vouchers created in Peoplesoft with SAP Ariba entities.
Responsible for the design of Inbound Synchronous APIs in PS for creation of Purchase Orders, Receipt , Vouchers.
Streamlined business and functional procedures related to University custom auto receipting integration with Service Now and Ariba.
Assisted in building sql queries for master data migration from Peoplesoft to SAP.
Analyzed the current business process related to Advance Payments and identified a scope of automating the manual process.
Provided guidance to the QA team in order to develop scenarios for validation and testing
Module Lead Nov 2016 – Oct 2017
Tech Mahindra, Sydney
PeopleSoft FSCM 9.2 is the TAL’s core financial system which comprises of General Ledger (GL), Accounts Receivables (AR), Accounts Payable (AP), Asset Management (AM) , eProcurement and bolt-on eReceipts modules.
Responsible for the smooth functioning of the financial system along with different integrations of the Peoplesoft application. Day to Day support activities involves in ensuring the necessary bank files generated by the PeopleSoft system and processed by the 3rd party systems (PAS, LEO, Ethil, ILSA and SONATA).
Troubleshoot support issues(bugs, data integration) and drive issue escalation/resolution with offshore Dev and QA teams.
My role is to work closely with the financial systems users and ICT to gather gather requirements and author design documents for the enhancements.
Interacted with users to support their queries during business hours.
Developed SQL scripts to maintain data integrity checks and alert the sysadmin for any data issues.
Provide first level support for LEO Retail Systems(LIFE/400) by creating/modifying/disabling the user profiles in accessing the LEO Production and Development systems Resolve data issues if there are any discrepancies with the policy messages from PeopleSoft to LEO application.
Conduct KT sessions and train offshore team to provide support to different Production related activities/data issues.
Integration Consultant April 2016 – August 2016
PeopleSoft is currently the system of record for Owens Corning (OC) employees. OC is switching to SuccessFactors Employee Central (EC) as their core HR information system.
As an interim step, the Payroll function will be retained in PeopleSoft. To assist with this interim step an interface is developed to automate the transfer of HR job data from EC to PeopleSoft to enable the correct functioning of Payroll.
Involved in Unit testing, Integration testing and Production support of its interfaces for Global Assignment Employees and hires/rehires.
Performed defect tracking, documentation and change requests.
Trained end-users in the new functionality by both presentations and documentation.
Peoplesoft specialist October 2015 – February 2016
Worked on University of Tasmania HRMS replacement project, where in University wants to replace the
current Alesco HRMS to PeopleSoft HCM 9.2. In the first phase they want to implement Core HR, Global Payroll and Absence Management, Time & Labor modules. Involved in preparing the technical specification documents for the identified gaps related to Interfaces and building the inbound and outbound interfaces using Application engine and Component Interfaces. Some of the interfaces that I worked are:
Interface process to export employee personal, job and payroll data from PeopleSoft HCM to UTAS’ SATORI system for the purpose of audit.
Interface process to import reimbursement claims that have been submitted to eForms to PeopleSoft HCM for Global Payroll processing.
Interface process to upload Project Codes from Finance to PeopleSoft HCM for Global Payroll and GL purposes.
Interface process to export finalized payroll results in the General Ledger from PeopleSoft HCM to TechnologyOne.
Interface to provide a unique account record for all current Staff members from UTAS middle ware layer, Keystone to PeopleSoft HCM.
Assisted in architecting integrations between Alesco and Peoplesoft by defining data mappings.
PeopleSoft Systems Analyst December 2014– June 2015
University of Adelaide, Adelaide, Australia
Responsibilities:
Provided 2nd tier support to the general users of the University’s Financial Systems and also assist the Financial Operations team.
Provided techno functional support for the University’s Financial Systems and associated interfaces, with a key focus on: General Ledger, Purchase Orders, Accounts Payable, Accounts Receivables, Asset Management, e-Procurement and Billing.
Liaise with relevant stakeholders, including Technology Services staff, Financial Services staff and external service providers as required.
Identify, investigate and resolve data anomalies and errors.
Undertook patch impact assessment and maintenance in accordance with approved processes.
Managed system escalations and provide functional expertise, advice and on the job support to core system users.
Delivered adhoc reports by extracting the data from the relevant systems via Query reporting tool and audit/review the same to ensure integrity.
Reviewed existing training material for continuous improvement opportunities and reflect system changes.
Worked with DBA and Application Support team in tuning the Performance of Online Journal Edit Process.
Prepared technical specification documents related to workflow customizations, Interfaces to Spendvision application which is the Travel & Expense application used by the University as per the Business requirement.
Executed the testing of e-Procurement requisitions for different merchants using both Catalogue and Web Punch out options and Australian Asset Revaluation process in Asset Management.
Performed the Upload budget journal flat files to PeopleSoft Journal Entry page. Editing, resolving errors by correcting the Account/Department/project chart field combination, Posting and unposting journals based on the requirement.
Participated in the UAT of mobile approvals for Journal entries, Vouchers and Purchase Orders.
PeopleSoft Consultant August 2014–October 2014
ANU Canberra, Australia
Responsibilities:
Worked as a PeopleSoft Consultant on a HRCS 9.0 Database Split Project.
Worked in enabling delivered and developing custom integrations between HR and CS 9.0 systems.
Interacting with technical and functional staff at all levels.
Worked in modules related to Student Administration, Contributor Relations, Gradebook, Research modules in CS 9.0
Prepared technical specifications, test cases and migration summary documents.
PeopleSoft Techno-Functional Analyst May 2014 – July 2014
UNSW Sydney, Australia
Responsibilities:
Worked as a PeopleSoft Global Payroll Techo-Functional Consultant for UNSW IT Solution Delivery on roles of Hexaware Technologies, India.
Worked on PeopleSoft Global Payroll 9.2 and PeopleTools 8.53 versions.
Worked in the design and configuration of Total Rewards functionality for Total Compensation of UNSW employees.
Created various Reward Items, configured the Extract Filters, Reward Filters, Reward Output and Reward Calculations through Online pages.
Created configurable framework like Custom views, Extract tables and Data Sources in Global Payroll for Total Rewards using Application Designer as per the given requirement.
Prepared Total Compensation Statements for employees belonging to different paygroups.
Prepared test cases for few functional design documents related to Payslip customizations and creating Positive Input entries for Casual employees.
PeopleSoft Techno-Functional Consultant January 2014 – April 2014
IBM India Private Ltd
Responsibilities:
Worked as a PeopleSoft Global Payroll Techo-Functional Consultant for Karur Vysya Bank PeopleSoft Global Payroll Implementation version 9.2 (India Extension).
Worked in creating Custom standard GP elements like City Compensation Allowance, Fixed Personal Pay, Hill and Fuel Allowance, Project Area Allowance.
Worked in creating different Allowance pages and custom setup pages with proper page field validations using PeopleCode.
Created Custom Triggers (setup changes/EE manual trigger) and proration for absences/segmentation.
Developed Proof of concept for History Payroll and base salary calculation, terminal benefits and loan approval process.
Customized the delivered pay slip SQR Report (GPINPS01.SQR).
Involved in the Migration of the Payroll elements from Dev to UAT by creating Rule Package and Datamover scripts.
Used Excel-to-CI spreadsheet tool to load positive input data to PeopleSoft via Component Interface.
Senior PeopleSoft Technical Support Engineer December 2006 – July 2013
HSBC Software Development India Private Ltd
Responsibilities:
Provided Tier-2 support for the Group HR system in PeopleSoft. This includes supporting Global Human Resource System and other related interfaces to PeopleSoft to all Middle East Countries, US, UK and other European countries.
HSBC implemented the PeopleSoft HR Help Desk and CRM solution and migrated all the users across different regions to use the same HR helpdesk. Developed PS queries in CRM to generate daily ageing report for support CRM Helpdesk cases.
Communicated with GHRS users, Line management and Technology Services in resolving any system issues or problems.
Provided user training and support to all HR users to be compliant with the global HR policies.
Prepared technical specification documents based on the functional specifications provided by the Business. Do impact analysis before customizing the delivered PeopleSoft Objects.
Worked on modules related to Work force Administration, Benefits, Ben Admin, Payroll, Setup HRMS, MSS, ESS, e-Performance and Absence Management.
Analyzed and suggest the development team in modifying several custom SQR programs to increase runtime performance.
Designed Interfaces between Legacy Finance and Group HR applications.
Communicated with GHRS users, Line management and Technology Services in resolving any system issues or problems.
Setup security by creating new security roles, permissions and granting access to the users depending on the Business requirement.
Performed Fit/Gap analysis against delivered PeopleSoft functionality to determine if customizations are necessary.
Developed user reports/documentation like SOP’s for support teams as part of BAU.
Configuration setup related to work list and email notifications for the Customers.
Worked in resolving CRM Helpdesk Case Page issues caused due to incorrect case search results and Case contacts which is mainly due to multiple cases sharing the same SYNCID in Case table.
Participated (remotely) in pre/post implementation stage of project for sites being converted onto GHRS
Achievements:
Received appreciation emails from the customers for proactively resolving the issues within SLA
Senior PeopleSoft Specialist October 2005 – December 2006
CedarCrestone Software India Private Ltd
Responsibilities:
Responsible in providing technical support to multiple clients on multiple PeopleSoft versions.
Develop and customize PeopleSoft applications using Application Designer, PeopleCode, PS Query, PS/nVision, Tree Manager, Process Scheduler and Crystal Reports software.
Design and develop Internal/External, Inbound/Outbound Interfaces using SQR and Application Engine to various clients like Wellington Management, Scott and White Hospital, Cornell University and Diamond Desert Casino.
DBA related activities like bouncing and configuring application servers and process schedulers.
Senior Consultant May 2005 - October 2005
USi Internetworking Services Private Ltd
Responsibilities:
Provide production support for Clients like ABMC, SUNOCO, ACS, XL-Global, GMAC Insurance, JM Huber Corporation, Barclays, NFL, 5Star, ING, SPX, Milacron Inc, and SENCO Inc, for PeopleSoft 8.x/7.5 SQR reports upgrade, customization and online modification.
Consultant February 2003 - April 2005
Intelligroup Asia Private Ltd
Responsibilities:
Worked as part of technical team for implementing PeopleSoft HCM 8.8 for San Diego City Schools, San Diego, US.
Worked as an offshore technical support member for COMBE Inc in developing and customizing crystal and PS/nVision reports on PeopleSoft Financials 8.4
Worked for Curtis 1000 Inc for component Interface development on PeopleSoft Financials 8.4
Worked as part of technical team for implementing Student Administration 8.3 module for GUST, Kuwait
Worked as part of technical team for Aspire PeopleSoft Financial Implementation, State of Florida, US on PeopleSoft Financials 8.4.
Senior Software Engineer August 2000 - January 2003
Satyam Computer Services Ltd
Responsibilities:
Worked for clients like UniLever, New Jersey for upgrading HRMS application from PeopleSoft 7.5 to PeopleSoft 8.3 version
Worked for Euro conversion project for GE-CSF Italy, Mondovi in a major financial and leasing application on AS/400 environment
Worked for Royal & Sun Alliance in a major insurance application, which involves 3-tier architecture with web interface to the legacy LIFE/400 product on AS/400.
Systems Executive November 1997 - July 2000
Linc Software Services Private Ltd
Responsibilities:
Worked for clients like IBM Global Services (India) in a major Banking project
Worked for Clariant India limited on a financial project
Worked for Hampden Systems (Chicago) for a manufacturing application
Worked for Indya.com on an Internet application project.
2010 JNTU University Master of Business Administration (Finance)
1997 Nagpur University Bachelor of Engineering (Computer Technology)
Over 15 years of IT experience in business system analysis, data mapping/reporting, design, implementation and support of ERP applications for many customers worldwide.
Worked on PeopleSoft FSCM 9.2, PeopleSoft Portal, PeopleSoft CRM 9.1, PeopleSoft HCM 9.2, Campus Solutions and PeopleSoft EPM 8.9 applications.
Worked on Global Payroll and Absence Management, Core HR, Workforce Administration, Base Benefits, ePerformance, ESS, MSS, Workflow modules of HCM application.
Worked on GL, Purchase Order, Billing, Accounts Payable, Accounts Receivable, eProcurement modules of FSCM application.
Provide support to the project team in analysis and documentation of business needs and ensuring the accurate alignment of technology with business objective.
Ability to collaborate and coordinate with SME’s of functional groups to develop best approach architecture
Experienced in business analysis, cross system integration analysis, data analysis, use case analysis, requirements elicitation, gap analysis, configuration and change management, process re-engineering, design, testing and problem-solving.
Ability to leverage enterprise architecture principles to develop business strategies into investable technical roadmaps and performing Gap analysis from the as-is to to-be architecture solutions.
Good in creating complex SQL queries for generating custom reports and strong knowledge of MS Office Suite products.
Experience in various stages of implementation - Design, Development, quality assurance, Implementation, Upgrade, and Production Support.
Solid understanding of computing environment, systems engineering concepts, QA testing, building test plans, scripts, UAT, systems integration with multiple sources including outside vendors.
Ability to work closely and effectively with team members.
Strong analytical and time management skills.
In-depth knowledge of web services and exchange of synchronous and asynchronous messaging.
Ability to communicate effectively to wide range of stake holders and engage in constructive outcome driven conversations with ample negotiation skills.
Systems Analyst Nov 2017 – Feb 2019
University of Sydney, Sydney
University of Sydney is replacing their current PeopleSoft eProcurement module with SAP Ariba Buying and Invoicing, Receiving module (Ariba P2P), where going forward Purchasing part will happen in ARIBA and sent to the PeopleSoft for payment. As a result, the payment processing and the GL part of it is being handled in PS.
Integral part of a team responsible for replacing the University procurement function from Peoplesoft to Ariba.
Participated in project planning workshops with project managers, Business users and team members to analyse business requirements and outline the proposed solution.
Worked with Functional Managers / BA’s / End Users and Ariba team to gather reporting requirements to satisfy the needs of business units and partners.
Created Use Cases and Process Flow diagrams using MS Visio
Facilitated stakeholder elicitation workshops for mapping the different attributes on a Purchase Order, Receipt and Vouchers created in Peoplesoft with SAP Ariba entities.
Responsible for the design of Inbound Synchronous APIs in PS for creation of Purchase Orders, Receipt , Vouchers.
Streamlined business and functional procedures related to University custom auto receipting integration with Service Now and Ariba.
Assisted in building sql queries for master data migration from Peoplesoft to SAP.
Analyzed the current business process related to Advance Payments and identified a scope of automating the manual process.
Provided guidance to the QA team in order to develop scenarios for validation and testing
Module Lead Nov 2016 – Oct 2017
Tech Mahindra, Sydney
PeopleSoft FSCM 9.2 is the TAL’s core financial system which comprises of General Ledger (GL), Accounts Receivables (AR), Accounts Payable (AP), Asset Management (AM) , eProcurement and bolt-on eReceipts modules.
Responsible for the smooth functioning of the financial system along with different integrations of the Peoplesoft application. Day to Day support activities involves in ensuring the necessary bank files generated by the PeopleSoft system and processed by the 3rd party systems (PAS, LEO, Ethil, ILSA and SONATA).
Troubleshoot support issues(bugs, data integration) and drive issue escalation/resolution with offshore Dev and QA teams.
My role is to work closely with the financial systems users and ICT to gather gather requirements and author design documents for the enhancements.
Interacted with users to support their queries during business hours.
Developed SQL scripts to maintain data integrity checks and alert the sysadmin for any data issues.
Provide first level support for LEO Retail Systems(LIFE/400) by creating/modifying/disabling the user profiles in accessing the LEO Production and Development systems Resolve data issues if there are any discrepancies with the policy messages from PeopleSoft to LEO application.
Conduct KT sessions and train offshore team to provide support to different Production related activities/data issues.
Integration Consultant April 2016 – August 2016
PeopleSoft is currently the system of record for Owens Corning (OC) employees. OC is switching to SuccessFactors Employee Central (EC) as their core HR information system.
As an interim step, the Payroll function will be retained in PeopleSoft. To assist with this interim step an interface is developed to automate the transfer of HR job data from EC to PeopleSoft to enable the correct functioning of Payroll.
Involved in Unit testing, Integration testing and Production support of its interfaces for Global Assignment Employees and hires/rehires.
Performed defect tracking, documentation and change requests.
Trained end-users in the new functionality by both presentations and documentation.
Peoplesoft specialist October 2015 – February 2016
Worked on University of Tasmania HRMS replacement project, where in University wants to replace the
current Alesco HRMS to PeopleSoft HCM 9.2. In the first phase they want to implement Core HR, Global Payroll and Absence Management, Time & Labor modules. Involved in preparing the technical specification documents for the identified gaps related to Interfaces and building the inbound and outbound interfaces using Application engine and Component Interfaces. Some of the interfaces that I worked are:
Interface process to export employee personal, job and payroll data from PeopleSoft HCM to UTAS’ SATORI system for the purpose of audit.
Interface process to import reimbursement claims that have been submitted to eForms to PeopleSoft HCM for Global Payroll processing.
Interface process to upload Project Codes from Finance to PeopleSoft HCM for Global Payroll and GL purposes.
Interface process to export finalized payroll results in the General Ledger from PeopleSoft HCM to TechnologyOne.
Interface to provide a unique account record for all current Staff members from UTAS middle ware layer, Keystone to PeopleSoft HCM.
Assisted in architecting integrations between Alesco and Peoplesoft by defining data mappings.
PeopleSoft Systems Analyst December 2014– June 2015
University of Adelaide, Adelaide, Australia
Responsibilities:
Provided 2nd tier support to the general users of the University’s Financial Systems and also assist the Financial Operations team.
Provided techno functional support for the University’s Financial Systems and associated interfaces, with a key focus on: General Ledger, Purchase Orders, Accounts Payable, Accounts Receivables, Asset Management, e-Procurement and Billing.
Liaise with relevant stakeholders, including Technology Services staff, Financial Services staff and external service providers as required.
Identify, investigate and resolve data anomalies and errors.
Undertook patch impact assessment and maintenance in accordance with approved processes.
Managed system escalations and provide functional expertise, advice and on the job support to core system users.
Delivered adhoc reports by extracting the data from the relevant systems via Query reporting tool and audit/review the same to ensure integrity.
Reviewed existing training material for continuous improvement opportunities and reflect system changes.
Worked with DBA and Application Support team in tuning the Performance of Online Journal Edit Process.
Prepared technical specification documents related to workflow customizations, Interfaces to Spendvision application which is the Travel & Expense application used by the University as per the Business requirement.
Executed the testing of e-Procurement requisitions for different merchants using both Catalogue and Web Punch out options and Australian Asset Revaluation process in Asset Management.
Performed the Upload budget journal flat files to PeopleSoft Journal Entry page. Editing, resolving errors by correcting the Account/Department/project chart field combination, Posting and unposting journals based on the requirement.
Participated in the UAT of mobile approvals for Journal entries, Vouchers and Purchase Orders.
PeopleSoft Consultant August 2014–October 2014
ANU Canberra, Australia
Responsibilities:
Worked as a PeopleSoft Consultant on a HRCS 9.0 Database Split Project.
Worked in enabling delivered and developing custom integrations between HR and CS 9.0 systems.
Interacting with technical and functional staff at all levels.
Worked in modules related to Student Administration, Contributor Relations, Gradebook, Research modules in CS 9.0
Prepared technical specifications, test cases and migration summary documents.
PeopleSoft Techno-Functional Analyst May 2014 – July 2014
UNSW Sydney, Australia
Responsibilities:
Worked as a PeopleSoft Global Payroll Techo-Functional Consultant for UNSW IT Solution Delivery on roles of Hexaware Technologies, India.
Worked on PeopleSoft Global Payroll 9.2 and PeopleTools 8.53 versions.
Worked in the design and configuration of Total Rewards functionality for Total Compensation of UNSW employees.
Created various Reward Items, configured the Extract Filters, Reward Filters, Reward Output and Reward Calculations through Online pages.
Created configurable framework like Custom views, Extract tables and Data Sources in Global Payroll for Total Rewards using Application Designer as per the given requirement.
Prepared Total Compensation Statements for employees belonging to different paygroups.
Prepared test cases for few functional design documents related to Payslip customizations and creating Positive Input entries for Casual employees.
PeopleSoft Techno-Functional Consultant January 2014 – April 2014
IBM India Private Ltd
Responsibilities:
Worked as a PeopleSoft Global Payroll Techo-Functional Consultant for Karur Vysya Bank PeopleSoft Global Payroll Implementation version 9.2 (India Extension).
Worked in creating Custom standard GP elements like City Compensation Allowance, Fixed Personal Pay, Hill and Fuel Allowance, Project Area Allowance.
Worked in creating different Allowance pages and custom setup pages with proper page field validations using PeopleCode.
Created Custom Triggers (setup changes/EE manual trigger) and proration for absences/segmentation.
Developed Proof of concept for History Payroll and base salary calculation, terminal benefits and loan approval process.
Customized the delivered pay slip SQR Report (GPINPS01.SQR).
Involved in the Migration of the Payroll elements from Dev to UAT by creating Rule Package and Datamover scripts.
Used Excel-to-CI spreadsheet tool to load positive input data to PeopleSoft via Component Interface.
Senior PeopleSoft Technical Support Engineer December 2006 – July 2013
HSBC Software Development India Private Ltd
Responsibilities:
Provided Tier-2 support for the Group HR system in PeopleSoft. This includes supporting Global Human Resource System and other related interfaces to PeopleSoft to all Middle East Countries, US, UK and other European countries.
HSBC implemented the PeopleSoft HR Help Desk and CRM solution and migrated all the users across different regions to use the same HR helpdesk. Developed PS queries in CRM to generate daily ageing report for support CRM Helpdesk cases.
Communicated with GHRS users, Line management and Technology Services in resolving any system issues or problems.
Provided user training and support to all HR users to be compliant with the global HR policies.
Prepared technical specification documents based on the functional specifications provided by the Business. Do impact analysis before customizing the delivered PeopleSoft Objects.
Worked on modules related to Work force Administration, Benefits, Ben Admin, Payroll, Setup HRMS, MSS, ESS, e-Performance and Absence Management.
Analyzed and suggest the development team in modifying several custom SQR programs to increase runtime performance.
Designed Interfaces between Legacy Finance and Group HR applications.
Communicated with GHRS users, Line management and Technology Services in resolving any system issues or problems.
Setup security by creating new security roles, permissions and granting access to the users depending on the Business requirement.
Performed Fit/Gap analysis against delivered PeopleSoft functionality to determine if customizations are necessary.
Developed user reports/documentation like SOP’s for support teams as part of BAU.
Configuration setup related to work list and email notifications for the Customers.
Worked in resolving CRM Helpdesk Case Page issues caused due to incorrect case search results and Case contacts which is mainly due to multiple cases sharing the same SYNCID in Case table.
Participated (remotely) in pre/post implementation stage of project for sites being converted onto GHRS
Achievements:
Received appreciation emails from the customers for proactively resolving the issues within SLA
Senior PeopleSoft Specialist October 2005 – December 2006
CedarCrestone Software India Private Ltd
Responsibilities:
Responsible in providing technical support to multiple clients on multiple PeopleSoft versions.
Develop and customize PeopleSoft applications using Application Designer, PeopleCode, PS Query, PS/nVision, Tree Manager, Process Scheduler and Crystal Reports software.
Design and develop Internal/External, Inbound/Outbound Interfaces using SQR and Application Engine to various clients like Wellington Management, Scott and White Hospital, Cornell University and Diamond Desert Casino.
DBA related activities like bouncing and configuring application servers and process schedulers.
Senior Consultant May 2005 - October 2005
USi Internetworking Services Private Ltd
Responsibilities:
Provide production support for Clients like ABMC, SUNOCO, ACS, XL-Global, GMAC Insurance, JM Huber Corporation, Barclays, NFL, 5Star, ING, SPX, Milacron Inc, and SENCO Inc, for PeopleSoft 8.x/7.5 SQR reports upgrade, customization and online modification.
Consultant February 2003 - April 2005
Intelligroup Asia Private Ltd
Responsibilities:
Worked as part of technical team for implementing PeopleSoft HCM 8.8 for San Diego City Schools, San Diego, US.
Worked as an offshore technical support member for COMBE Inc in developing and customizing crystal and PS/nVision reports on PeopleSoft Financials 8.4
Worked for Curtis 1000 Inc for component Interface development on PeopleSoft Financials 8.4
Worked as part of technical team for implementing Student Administration 8.3 module for GUST, Kuwait
Worked as part of technical team for Aspire PeopleSoft Financial Implementation, State of Florida, US on PeopleSoft Financials 8.4.
Senior Software Engineer August 2000 - January 2003
Satyam Computer Services Ltd
Responsibilities:
Worked for clients like UniLever, New Jersey for upgrading HRMS application from PeopleSoft 7.5 to PeopleSoft 8.3 version
Worked for Euro conversion project for GE-CSF Italy, Mondovi in a major financial and leasing application on AS/400 environment
Worked for Royal & Sun Alliance in a major insurance application, which involves 3-tier architecture with web interface to the legacy LIFE/400 product on AS/400.
Systems Executive November 1997 - July 2000
Linc Software Services Private Ltd
Responsibilities:
Worked for clients like IBM Global Services (India) in a major Banking project
Worked for Clariant India limited on a financial project
Worked for Hampden Systems (Chicago) for a manufacturing application
Worked for Indya.com on an Internet application project.
2010 JNTU University Master of Business Administration (Finance)
1997 Nagpur University Bachelor of Engineering (Computer Technology)