Enterprise IT implementation, System Migration, Project management

Career Objective

Obtain a challenging a leadership position applying creative problem solving and lean management skills with that growing company to achieve optimum utilization of its resources and maximum profits.

Strengths

• Having Leadership Quality and Ambient behavior.

• Good Oriented.

• Good in Communication Skills and Presentation.

• Keen to Learning New Skills whichever help to move forward to achieve career goals.

Educational Qualifications

• Completed Master of Business Administration at Madurai Kamaraj University in 2011, 56%.

• Completed Bachelors of Computer Applications at Madurai Kamaraj University in 2007, 54%.

• Completed Diploma in Electrical and Electronics Engineering at Tamil Nadu Technical Institute in 2001, 82%.

Certifications

• CCNA - Cisco certified network associate – CSCO11174400

• Professional Certificate for IBM System p Administrator

• Completed Training Course for MCSE - Microsoft certified system engineer

• Type Writing English Higher Grade

Technical Skills

• Operating System: Windows XP, 7, 10, 2003, 2008, 2012, Mac, Ubuntu and VMware ESXI Server 6.0

• Active Directory : ADDS, DC, DNS, DHCP, DFS and Group Policy

• Mail Server : Exchange 2010

• Networking : Cisco Router and Switches

• Applications : Symantec Backup Exec 2014, SQL Server 2008 and Oracle10g, AutoCAD

• Tools : Tivoli Enterprise Console, Remedy, IBM Pcom, MAM Console, Impact,

Manage Now R2, Robot Scheduler

Aravind Infracon India Pvt. Ltd., Bangalore , Jan 2015 – Mar 2019 (System Support Engineer)

• Active Directory

• Building Windows Domain / Domain Controller

• Creating & Managing Users / Computers / Groups / OU / GPO’s

• Troubleshooting DC, DNS, DHCP and Replication

• Windows Servers 2012, 2008 and 2003

• Installation, Configuration and Troubleshooting OS related issues

• Managing Server Roles ( DC, DNS, DHCP, IIS, DFS, FILE and PRINT )

• Installing, Configuring and Troubleshooting WSUS

• Installing, Configuring and Managing Exchange Server 2010 mailboxes and databases

• Taking Daily data backups of the servers by using Symantec Backup Exec 2014

• Virtual Machines / Servers

• Installing, Configuring VMware ESXi 6.0 server

• Creating, Managing and Troubleshooting multiple virtual machines and VM Host Architecture

• Working on HP ProLiant DL380 Blade server infrastructureand managing the servers remotely via ILO

• Installation and Configuration SQL Server 2008 and Oracle10g, Backup and Restore Databases

• Installation, Configuration and Troubleshooting Cisco Router, Switches, VLAN and VPN

• Working on Managing Engine Service Desk Plus for Ticket assignment and routing.

• Performs other duties as assigned.

IBM India Pvt. Ltd., Chennai, Jan 2009 – Nov 2012 (Technical Customer Support Engineer)

• Provided L1 and L2 Support for Windows Servers

Projects Handled: Health net, Godiva, Johnson and Johnson, Panasonic, Discover

• Perform Security Health Check of Windows servers and other compliance related activities

• Perform Timely Patch management and Change Management as per the Schedule

• Windows OS & AD Incident/Production Management

• Installing, Configuring and Managing AD/ DHCP/ DNS/ Windows 2000 / 2003 / 2008 Servers

• AD Replication monitoring and regular health checks to be performed

• Creating Group Policies and implementation as per standard procedures

• RAID configuration and Disk management utilities tools

• Coordinating with different lines of services with SLA

• Controlled Shutdown and restart of services and dependencies

• Console Operations – Verify system availability

• Daily Operating system alert handling and response

• Quarterly / Half yearly password maintenance and scheduling

• Ticket status check and update

• Maintenance of DNS Zones and Monitoring of DNS Resolution

• Involving DR activates supporting from Remote

Agriya Infoway Pvt. Ltd., Chennai, Jul 2007 – Jan 2009 (System Administrator)

• Provided Hardware, Software and Applications support for User’s Desktop, Laptop, Printers and Servers, Troubleshoot TCP/IP Local Area Network.

• Managed Active Directory 2003

• Installed, Configured and Managed ISA 2004, File and Print servers

• Worked on Exchange Server 2003 with delegated permission

• Installed, Configured and Troubleshoot of Windows XP and Updating Patches

• Installed, Configured and Troubleshoot Microsoft Office 2003 and 2007

• Managed User Rights Access on NTFS file system

• Worked on Symantec Ghost Image System

• Installed, Configured and Troubleshoot Network Printers

• Troubleshoot Cisco IP Telephone System

• Troubleshoot network connectivity issues and Configure VLAN

• Installed, Configured and Troubleshoot HP, DELL and IBM Servers

• Take Daily backups of the servers by using Brightstor 8.1 backup application

• End user’s support with resolve tickets within SLA

Aski Computers, Chennai, Jan 2005 – Jul 2007 (System Support Engineer)

Esteem Technologies, Chennai Oct 2001 – Dec 2004 (System Engineer) Desktop support Field work

Personal Information

• Passport No : J6928025

• Gender : Male

• Nationality : Indian

• Marital Status : Married

• Date of Birth :16th April 1981

• Languages : Tamil, English

Declaration

This is to certify that the entries made are true to the extent of my knowledge and belief.