Hospitality/ retail

Helen Pearce

Jesmond NSW 2299

 0431 401 120

helenpearce72@gmail.com

Training and Qualifications

 • 2019 Working with Children Check

 • 2019 Police Check

 • 2018 Food Safety Supervisor Certificate

 • 2018 RSA- Barmax

 • 2018 RCG- Barmax

 • 2018 Cert III Hospitality- Oasis Hamilton NSW

 • 2017 Senior Firs Aid Certificate- Intercept Training

 • 2015 Cert III in Aged Care- Reach for Training

 • 2014 Cert III in Disabilities- WEA

 • 2006 Cert III in Children’s Services- TAFE

Employment History

2019

Bar / Gaming Attendant Town Hall, Waratah

Duties:

 • Bar presentation and customer service

 • Beverage preparation including pouring beers from tap, wine from bottle, cocktail

 and spirit mixing and coffee’s

 • Use of till and EFTPOS terminal

 • Assisting with gaming payouts

 • Understanding of TAB & Keno

 • Maintaining the cleanliness of bar / gaming area

2019

Hotel Services / Catering Officer RFBI, Cessnock

Duties:

 • All aspects of cleaning within a residential Aged Care setting

 • Upholding WHS principles

 • High level communication with residents and staff

 • Assisting with preparation of meals and hot drinks

 • Assisting with service during meal times and cleaning duties required

 • Use of industrial cooking equipment

2018

Café All-Rounder Olive Branch Café, Hamilton

Duties:

 • Barista Skills

 • Customer Service

 • Register Operations, cash handling and eftpos

 • Clearing Tables and general cleaning

 • Assisting chef with food preparation

Helen Pearce 0431 401 120 helenpearce72@gmail.com

2017-2017

Activity Officer Connect Ability Jesmond

Duties:

 • Customer Service

 • Assisting the elderly

 • Cleaning

 • Meal prep

2015

Aged Care Assistant Bethel Waratah Aged Care

Duties:

 • Personal Care

 • Assisting patients with their mobility and communication needs

 • Following therapy plans such as interventions to assist those with dementia and

 behavioural problems

 • Observing and reporting changes in patients’ condition, and reporting complaints

 about care

 • Assisting with rehabilitation exercises, basic treatment and delivering medications

 • Providing direct support and assistance to therapists

2010

Sales Assistant Scene to Believe

Duties:

 • Photography

 • Customer Service

 • Cash Handling and EFTPOS

2003-2004

Night Fill/Recovery Big W

Duties:

 • Customer Service

 • Assisting department store manager

 • Cleaning

 • Unpacking boxes

 • Recovery

 • Providing direct support and assistance to therapists

1995-1999

Customer Service Big W

Duties:

 • Customer Service

 • Lay-By operation

 • Stock replenishment

 • Store cleaning as required

 • Answering store phone and assisting customer/staff enquiries

 • Collecting returns from service desk and returning stock to floor

Referees

Helen Pearce 0431 401 120 helenpearce72@gmail.com

Grant Wettig

Town Hall Hotel

4968 2687

Jake Sutcliffe

 Salvation Army Oasis Hunter

 Trainer and Assessor

 02 4088 5858

Corey Craigge

Big W - Greenhills

Store Manager

4015 6300

Helen Pearce 0431 401 120 helenpearce72@gmail.com