Seeking assignments in field of marketing preferably in FMCG/ Retail Industry

SYNOPSIS

A self‐motivated and energetic professional offering around 7 years of working experience in field of Sales & Marketing.
At present associated with Devi Dham Cargo Services Pvt. Ltd. as Marketing Manager.
MBA in Marketing from V.N.S Institute of Management.
Completed Training project on Customer and Retailer satisfaction on Airtel and analyzing the brand preference of Cadbury Chocolates.
Expertise in understanding customer and market need and then facilitating smooth finance availability to customer and generate profitable portfolio by achieving sales target of the company.
Achieved highest scores in 2nd and 3rd Quarter continuous at Cadbury India Ltd.
Demonstrated excellence in monitoring post service activities like follow up with the customers, service reminders, warranty issues and handling customer grievances for superior customer service.
Well versed with payments, certification of measurement sheets, purchase order, etc.
Familiar with modules of Marketing Operation, Logistics Management, Client Management, Customer Retention, etc.
Excellent communication and attention to detail to exceed customer expectations and maintain high levels of client satisfaction.

AREAS OF EXPERTISE

CAREER CONTOUR

May 2018 to Sep 2018 || G1 Group Co., Ltd. Cambodia || CCTV Camera Operate

Since Nov’15 to Nov 2016 || Devi Dham Cargo Services Pvt. Ltd. || Marketing Manager

Identifying and monitoring new business.opportunities.
Suggesting and executing effective business solutions through research, audit, analysis of data, and business processes.
Managing distributor and service issues monitoring distributor business plans.
Designing, implementing & facilitating an effective local & national marketing strategy.
Carrying out effective research & intelligence into competitor products & other trends.
Supervising daily activities like loading trucks, dispatch and collecting payment.
Developing partnerships & relationships with third parties to meet strategic objectives.
Monitoring & reporting to senior managers on the effectiveness of strategies.
Expanding services into new target markets using mixed marketing strategies.

Dec’13 to Dec’14 || SAR Group || Relationship cum Marketing Manager

Identified, acquired, developed and maintained customer relationships and delivering excellent customer service.
Recognized various new businesses opening & arranging promotional programs to get commercial business and attain set goals.
Assessed market, current trends in market, finding competitors, also giving suggestions for product improvement.
Maintained detailed records of all contacts
Provided training for promotion activity and making planning.
Carried out effective research & intelligence into competitor products & other trends.
Approached with ideas to improve customer relationships.
Scheduled projects and marketing activities systematically in line with business priorities.
Maintained up to date knowledge of competitor activity, products and services.
Responded to product related questions arising from customers.

Feb’12 to May’13 || Nandi Foundation || Operation Manager

Posted: 25 December 2018

Location: Sydney, NSW

Professional area: