Supply Chain

ShawnWoo

9011 4543 - shawnwoo1993@gmail.com - Singaporean

EXPERIENCE

Boeing Singapore PTE LTD

Supply Chain Specialist

Oct 2018 – Present(full-time)

Achieve contract and business plan goals by supporting the global Integrated Material Management (IMM) Teams on order management, fulfilment, analytics, inventory level controls, forecasting and customer/supplier relations

Serve as the company’s contact and spokesperson with the various stakeholders in the programme

Oversee the supply change management processes and administration of support plans

Perform analysis, define integrated logistics support requirements, prepare estimates and schedules of support 

Identify and coordinate logistics support for complex shipments, such as controlled goods

Monitor and ensure contractual service levels are met or exceeded 

Established and maintain daily management tip sheets, business scenarios and desktop procedures to aid the team in fulfilling daily responsibilities

Maintain data accuracy between customer, supplier and inhouse systems such as SAP.

Designed and implemented the aftermarket support process that helped shortage management and increased the order fulfilment rate

Instrumental in the pre-work package for the Sales, Inventory and Operations Planning (SI&OP) project targeted to streamline the supply chain process. With better data optimization, accurate demand and supply planning, and better inventory management, improved the service levels and order fulfilment rate

Designed and implemented processes for new customers to fulfil order demands

Dairy Farm Group

Supply Planning Executive

Nov2017–May 2018(full-time)

Managed the end-to-end supply chain activities from demand forecasting, ordering, supplier management, inventory management and payment to suppliers

Managed purchases of beers, wines and spirits for Cold Storage and Giant

Monitored the KPIs and performed root cause analysis on service level failures

Reviewed the item, vendor and category OOS reports and performed corrective actions

Liaised with DCs and merchandise to resolve availability problems and improve item master

Liaised with 3PL to ensure smooth receiving of containers and stocks 

Citibank

Embossing Officer

Jul – Oct 2015 (full-time)

Oct 2015 – Nov 2017(part-time)

Provided service support on instant credit card embossing

Supported business tactical premium offers on instant products fulfillment to drive acquisition growth

Processed credit card embossing, handled emboss machine service maintenance, and safe keeping and balanced daily live credit cards stocks inventory and etc.

Customer service fulfillment on status of instant cards, and ensured issuance of credit cards are fulfilled within turnaround time

Handled administrative tasks and provided MIS Excel on instant cards embossing volume updates

NationalService

Supply Assistant (COMM)

Aug 2013 – Jun 2015

TeachingEnterpriseProject(TEP)

School Attachment

Nov2012– Feb2013

NYP’s E-Learning Development Centre (ELDC)

Created a Flash E-Learning tutorial for NYP students

Completed a macro-enabled Excel spreadsheet for MOE

Events Management & Roadshows (EMRS)

Assisted in planning and preparing for Chinese New Year roadshow in NYP

Appointed OIC to assist in Straits Times Spelling Bee

Liaised with straits time with events details

Planned of manpower allocation and seating arrangement at SHAW LIDO theatres.

Managed the meeting timeline for games and speeches

InternationalBusinessMachines(IBM)

Internship

Sep– Nov2012

Assisted in a major external event, IBM InterConnect 2012

Liaised with overseas partners regarding processing of visa letters

On-event administration duties

After-event follow up on Nett New Leads

Media Monitoring

Managed and published the In-Great-Company Newsletter to update fellow staff on IBM events

Assisted in major internal events. Eg.IBM Collaboration Solutions Workshop, Q4 Sales Rally, Student Innovator Challenge

Attached to different departments in IBM, such as the marketing, software, and demands program departments

EDUCATION

University College Dublin (UCD)

2015– 2017

Bachelor of Business Studies (Honours) in Logistics and Supply Chain Management

Graduated with Second Upper Class Honours (GPA 3.63/4.2)

School basketball team Vice Captain

Nanyang Polytechnic

2010– 2012

Diploma in Business Informatics 

Director’s List 2013

Teaching Enterprise Recognition Award – Best Technical Skill Award

WDA Employability Skills System (ESS) Workplace Literacy (WPL) Profiling Exercise – achieved high advanced in Reading, Writing & Listening and advanced in Speaking

ACHIEVEMENTS

Advanced Microsoft Excel Certification

Availability: 1 Month notice period