Supply Chain
ShawnWoo
9011 4543 - shawnwoo1993@gmail.com - Singaporean
EXPERIENCE
Boeing Singapore PTE LTD
Supply Chain Specialist
Oct 2018 – Present(full-time)
Achieve contract and business plan goals by supporting the global Integrated Material Management (IMM) Teams on order management, fulfilment, analytics, inventory level controls, forecasting and customer/supplier relations
Serve as the company’s contact and spokesperson with the various stakeholders in the programme
Oversee the supply change management processes and administration of support plans
Perform analysis, define integrated logistics support requirements, prepare estimates and schedules of support
Identify and coordinate logistics support for complex shipments, such as controlled goods
Monitor and ensure contractual service levels are met or exceeded
Established and maintain daily management tip sheets, business scenarios and desktop procedures to aid the team in fulfilling daily responsibilities
Maintain data accuracy between customer, supplier and inhouse systems such as SAP.
Designed and implemented the aftermarket support process that helped shortage management and increased the order fulfilment rate
Instrumental in the pre-work package for the Sales, Inventory and Operations Planning (SI&OP) project targeted to streamline the supply chain process. With better data optimization, accurate demand and supply planning, and better inventory management, improved the service levels and order fulfilment rate
Designed and implemented processes for new customers to fulfil order demands
Dairy Farm Group
Supply Planning Executive
Nov2017–May 2018(full-time)
Managed the end-to-end supply chain activities from demand forecasting, ordering, supplier management, inventory management and payment to suppliers
Managed purchases of beers, wines and spirits for Cold Storage and Giant
Monitored the KPIs and performed root cause analysis on service level failures
Reviewed the item, vendor and category OOS reports and performed corrective actions
Liaised with DCs and merchandise to resolve availability problems and improve item master
Liaised with 3PL to ensure smooth receiving of containers and stocks
Citibank
Embossing Officer
Jul – Oct 2015 (full-time)
Oct 2015 – Nov 2017(part-time)
Provided service support on instant credit card embossing
Supported business tactical premium offers on instant products fulfillment to drive acquisition growth
Processed credit card embossing, handled emboss machine service maintenance, and safe keeping and balanced daily live credit cards stocks inventory and etc.
Customer service fulfillment on status of instant cards, and ensured issuance of credit cards are fulfilled within turnaround time
Handled administrative tasks and provided MIS Excel on instant cards embossing volume updates
NationalService
Supply Assistant (COMM)
Aug 2013 – Jun 2015
TeachingEnterpriseProject(TEP)
School Attachment
Nov2012– Feb2013
NYP’s E-Learning Development Centre (ELDC)
Created a Flash E-Learning tutorial for NYP students
Completed a macro-enabled Excel spreadsheet for MOE
Events Management & Roadshows (EMRS)
Assisted in planning and preparing for Chinese New Year roadshow in NYP
Appointed OIC to assist in Straits Times Spelling Bee
Liaised with straits time with events details
Planned of manpower allocation and seating arrangement at SHAW LIDO theatres.
Managed the meeting timeline for games and speeches
InternationalBusinessMachines(IBM)
Internship
Sep– Nov2012
Assisted in a major external event, IBM InterConnect 2012
Liaised with overseas partners regarding processing of visa letters
On-event administration duties
After-event follow up on Nett New Leads
Media Monitoring
Managed and published the In-Great-Company Newsletter to update fellow staff on IBM events
Assisted in major internal events. Eg.IBM Collaboration Solutions Workshop, Q4 Sales Rally, Student Innovator Challenge
Attached to different departments in IBM, such as the marketing, software, and demands program departments
EDUCATION
University College Dublin (UCD)
2015– 2017
Bachelor of Business Studies (Honours) in Logistics and Supply Chain Management
Graduated with Second Upper Class Honours (GPA 3.63/4.2)
School basketball team Vice Captain
Nanyang Polytechnic
2010– 2012
Diploma in Business Informatics
Director’s List 2013
Teaching Enterprise Recognition Award – Best Technical Skill Award
WDA Employability Skills System (ESS) Workplace Literacy (WPL) Profiling Exercise – achieved high advanced in Reading, Writing & Listening and advanced in Speaking
ACHIEVEMENTS
Advanced Microsoft Excel Certification
Availability: 1 Month notice period