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Customer service



Susma Rakhal Magar

041 029 5065 | E: sushmamagar0001@gmail.com

4/28 Mulbinga street, charlestown


PROFESSIONAL SUMMARY



Goal-oriented individual with a pleasant personality and 2 years of experience as an assistant educator. Self motivated, persistent, andadroit in prioritising to achieve goals. Have the ability to handle several tasks at once.Able to work effectively both as a team member and independently .Eager and willing to learn new skills,take on challenges and complete any education necessary for career growth.



SKILLS




Self-motivated , Honest, Hardworking, Reliable and punctual

Knowledge of childhood development

Fast learner with an excellent attention to detail

Highly developed communication and customer service skills

Team liaison and multitasking

Powerful persuader

Nepali ,Hindi and English communication









High speed computer typing with accuracy

Can use Ms Excel ,Ms Word, Powerpoint






WORK HISTORY



Customer Service Representative 06 july 2018 to 8 sep 2019

Momos and more,charlestown

Greeted customers entering the store to ascertain what each customer wanted or needed.

Assisted customers with food selection, inquiries and order customization requests.

Maintained cleanliness and presentation of the stock room and production floor.

Earned management trust by serving as key holder, responsible for opening and closing store.

Designed displays to make the store experience interactive, engaging and reassuring.



Volunteer 

Adamstown preschool

 -looking after the physical well-being of children by providing a safe and secured environment.

- keeping the study and play areas,including play equipment clean and disinfected.

-working with different age children( babies,toddler and preschooler).

-ensuring no children receive injuiry during the play by careful and constant observation.





Assistant educator 09 september 2019 to november 2020

Heritage house,hornsby

Assisted the teaching staff in developing curriculum to meet children’s needs.

Led and assisted children in various playful and educational activities.

Followed state and federal guidelines and maintained nutrition values of dietary needs .

Kept daycare and play areas in neat and orderly condition.

Ordered learning materials and toys for children.













EDUCATION



certificate III and diploma |early childhood education and care

Australaisian International Academy, Parramatta 

Completed in 2019 -certificate III

Completed in 2021- diploma



Equivalent to 12 | Science 2017 

Vishwa Adarsha College / H. S. School, Itahari, Eastern Development Region

Majored in Biology.

Graduated with 69%



Equivalent to 10 2015 

Dayanand Vedic Mission Global Academy, Itahari,Eastern Development Region 

Graduated with 72%



CERTIFICATIONS



National police check of Australia

International driver's License from Nepal

Working with Children check

First aid certificate



AVAILABILITY



I am available to start immediately.




Anonymous

Summary

Posted: 27 February 2021

Location:  Newcastle, NSW

Salary:  $21

Professional area:

  • Education, Childcare & Training
Find quickly
Send to employers

Customer service

Summary

Posted: 27 February 2021

Location:  Newcastle, NSW

Salary:  $21

Professional area:

  • Education, Childcare & Training



Susma Rakhal Magar

041 029 5065 | E: sushmamagar0001@gmail.com

4/28 Mulbinga street, charlestown


PROFESSIONAL SUMMARY



Goal-oriented individual with a pleasant personality and 2 years of experience as an assistant educator. Self motivated, persistent, andadroit in prioritising to achieve goals. Have the ability to handle several tasks at once.Able to work effectively both as a team member and independently .Eager and willing to learn new skills,take on challenges and complete any education necessary for career growth.



SKILLS




Self-motivated , Honest, Hardworking, Reliable and punctual

Knowledge of childhood development

Fast learner with an excellent attention to detail

Highly developed communication and customer service skills

Team liaison and multitasking

Powerful persuader

Nepali ,Hindi and English communication









High speed computer typing with accuracy

Can use Ms Excel ,Ms Word, Powerpoint






WORK HISTORY



Customer Service Representative 06 july 2018 to 8 sep 2019

Momos and more,charlestown

Greeted customers entering the store to ascertain what each customer wanted or needed.

Assisted customers with food selection, inquiries and order customization requests.

Maintained cleanliness and presentation of the stock room and production floor.

Earned management trust by serving as key holder, responsible for opening and closing store.

Designed displays to make the store experience interactive, engaging and reassuring.



Volunteer 

Adamstown preschool

 -looking after the physical well-being of children by providing a safe and secured environment.

- keeping the study and play areas,including play equipment clean and disinfected.

-working with different age children( babies,toddler and preschooler).

-ensuring no children receive injuiry during the play by careful and constant observation.





Assistant educator 09 september 2019 to november 2020

Heritage house,hornsby

Assisted the teaching staff in developing curriculum to meet children’s needs.

Led and assisted children in various playful and educational activities.

Followed state and federal guidelines and maintained nutrition values of dietary needs .

Kept daycare and play areas in neat and orderly condition.

Ordered learning materials and toys for children.













EDUCATION



certificate III and diploma |early childhood education and care

Australaisian International Academy, Parramatta 

Completed in 2019 -certificate III

Completed in 2021- diploma



Equivalent to 12 | Science 2017 

Vishwa Adarsha College / H. S. School, Itahari, Eastern Development Region

Majored in Biology.

Graduated with 69%



Equivalent to 10 2015 

Dayanand Vedic Mission Global Academy, Itahari,Eastern Development Region 

Graduated with 72%



CERTIFICATIONS



National police check of Australia

International driver's License from Nepal

Working with Children check

First aid certificate



AVAILABILITY



I am available to start immediately.




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