System Engineer | Business Intern | Marketing Team Lead

PROFESSIONAL SUMMARY

An intrinsically motivated individual with an extensive professional and educational background, working in the IT space, and recently completed a Master of International Business at Monash University. I have a true passion for the reaching and exceeding of business goals, including the increase of revenue, and the driving of growth through sales, marketing, international training, and business development. I am committed to my personal and professional growth and I am seeking an opportunity to provide loyalty, value and a desire to succeed to a valued and progressive organisation.

EMPLOYMENT HISTORY

The Migration Company | 2018 - Present

Marketing Team Lead - Internship

• Undertaking key responsibility for a wide range of marketing duties to assist with overall engagement for the organisation
• Providing expert support to senior staff within the organisation, utilising industry expertise to provide accurate and relevant strategic advice and direction when called upon
• Remaining professional when representing the business with key clients and stakeholders
• Cultivating and maintaining working relationships with the management and co-workers in a professional and highly compliant environment
• Utilising industry expertise and understanding to organise and manage social media and other client engaging software
• Confident completion of customer-related tasks such as liaising with clients in a professional and prompt manner
• Working to maintain site and business authority online, including SEO duties

Innovation Youth Centre – NGO | 2018

Business Intern

• Completion of key community engagement tasks for the organisation, including the planning of a promotional campaign for the program “Pick My Project” in Northern Melbourne
• Utilising business expertise gained from aligned study in the Master of International Business to design business strategies for the organisation, and to implement where possible in a risk-free manner
• Consistently reaching and exceeding expectations and key performance indicators as both an individual, and as part of a high-performance team
• Displaying expertise and proficiency in the delivery of more complex duties, including the analysis of different business strategies, models, and theories for the centre
• Liaising with key internal and external stakeholders with professionalism and efficiency, including professional collaboration with NDIS officials to expand the social community in the University

Fiserv Private Limited | 2014 - 2017

System Engineer

• Undertaking key assistance and engineer duties regarding a range of servers, including working within the IBM iSeries AS/400 and Windows Server, and other industry standard products
• Provision of astute and desirable training to 8 engineers in AS400 and Windows servers, ensuring to correctly onboard new staff to ensure active and participating members of the wider team
• Utilising industry experience and expertise to troubleshoot where required, including providing assistance on routine problems and server maintenance, as well as using SQL Command where necessary
• Ensuring accuracy and efficiency during the installation of various servers and software to increase performance, networking and user capacity, including Active Directory Domain Services, as well as the installation and configuration of Windows Server 2012 R2, VM Ware and Hyper V, and other requirements as they become apparent
• Displaying versatility across the industry through the utilisation of Remote Desktop to remotely access customer computers, providing outcomes for customers that are positive, and promote repeat and referral business

FURTHER EMPLOYMENT

Monash University | 2017 - 2018

Event Assistant

• Providing expert events management for various ceremonies and social events at Monash University
• Successfully organising the graduation ceremony for Monash University Faculty of Art
• Utilising organisational and time management expertise to manage large scale events for hundreds of postgraduate students, providing further assistance with operational duties, including food service, as required

EDUCATION AND PROFICIENCIES

Formal Education

• Master of International Business | Monash University | 2018
• Bachelor of Technology in Electronics and Communication Engineering | Amity University | 2014

Proficiencies

• Windows Server 2012, Windows 7/8/10
• AS/400 iSeries
• C, C++, HTML and SQL
• Routing and Switching
• Microsoft Office | Word, Excel, Outlook, PowerPoint, Active Directory
• VLSI, PCB Design, and Circuit Design
• Planning Business and Marketing Strategies
• Maintaining Data and financial records
• Accounting

FURTHER INFORMATION

Licenses and Accreditation

• ITIL Foundation
• Grade A Certified English Communication Skill | British Council
• Basic German Language Certified
• PLC and SCADA certified for industries

Achievements and Honors

• First Place | Capstone International Business Strategy Competition
• Best Final Year Project | Bachelor of Technology
• Awarded ‘Best Presenter’ in International Management
• Living Proof Award – Level-2 | Fiserv
• Talent Award | Dance | Monash University

Employment Related Skills and Strengths

• Proficient within a dynamic, fast paced working environment
• Open to change, adaptable in new and varying circumstances
• Highly skilled with a high emotional intelligence, enabling quick and effective relationship management and relationship building
• Strong abilities to work autonomously, with a desire to stay busy and keep achieving targets
• High proficiency with various industry related technology and software
• Confident decision-making abilities with a knack for understanding the needs of the business or organisation at any given time
• Highly successful in maintaining all financial and administrative records for each company and entity
• Expert in banking and accounts reconciliations
• Ability to remain calm and productive under pressure, creating confidence in the team and staff
• Takes initiative in order to begin or complete a task without needing prompting
• Flexible and Open Nature, ensuring all tasks required are completed in a mutually beneficial manner
• Effective communicator, which includes listening and talking
• Loyal and Understanding individual with a desire to provide my employer with as much value as possible