Bhaswati
Bhattacharya
Date of Birth
12-Nov-1984
Current Location
Sydney, Australia
Australia Visa
457 Dependent, valid till 2022
Cell Number
(+61) 469 304 024
Email Id
Mailbhaswati12@gmail.com
linkedin.com/in/bhaswati-bhattacharya-370aba145
Professional Summary
Around 9 years of professional experience with managerial & technical expertise pertaining to Software testing and test management, strategy, business analysis and data analysis, expertise in agile methodologies, supporting clients for hands on and domain consultations for various test life cycles of software solutions. Also have expertise in regulatory reports preparation through data analysis. Work exposure encompasses both onshore as well as offshore for various global conglomerates.
A brief of my job profile till date is as below.
Business requirement gathering and documentation along with functional analysis.
Converting business requirements in to functional specification, business process flow management, end to end project implementation.
Communicating with various stake holders including vendors and business teams during project implementation.
Worked with the business to identify opportunities for improvement in business operations and processes.
Actively participated in the design or modification of business/IT systems.
Created system documentation and user manuals.
Made sure system properly implemented by interacting with developers and system designers.
3 years of experience as a test manager in Bangladesh central Bank handling 10 member's team.
Data analysis – data cleaning, modeling and data transformation for software implementation.
More than 7 years of experience in SQL , XML .
Implementation of TCS B@ncs Core Banking Solution in Mercantile Bank of South Africa (MBL), National Bank of Kuwait (NBK), Commonwealth Bank of Australia (CBA), Qatar Development Bank (QDB). Functional specifications analysis and test case writing also was done.
End to end project implementation experience in Bangladesh Bank (Central Bank of Bangladesh) where worked as Test Manager at both offshore and Onsite. Daily face to face client interaction and client trainings given to customer. Production support also given to them.
Implementation of TCS B@ncs Insurance in NEDGROUP INSURANCE of South Africa. Functional specifications analysis and process implementation done.
Implementation of projects in Toyota Financial Services account for Booking code elimination and QA management framework project.
Worked as consultant in Microsoft Dynamics CRM and Microsoft Dynamics AX for Southern and Scottish Energy.
Worked as Consultant in MECOMS (ERP tool) for United Utilities Project.
.
Skill summary
Environments
Windows 7/XP/98/2000/Professional/NT/2003 Server.
Primary Skills
Business Analyst, Data analysis, Unix, User Interface, Linux, web application. SQL, XML and database knowledge is also good. Thoroughly worked in Agile environment and compliant with Agile Methodology.
Tools & Utilities
HP Quality Center/ ALM, MECOMS, MS Dynamics CRM and AX, JIRA, Selenium , Microsoft office word /EXCEL/POWERPOINT/VISIO.
Domains
Core Banking, Insurance, Finance, Utilities
Organizations
Company Name
Duration
Designation
TATA Consultancy Services Ltd.
Aug 2008 – Apr 2017
IT Analyst
Woollahra Council Library
March 2019-present
IT Assistant
Education
Degree / Exam
Institute
University
Year of Passing
Percentage
B.Tech.
(Information Technology)
University College of Science, Technology & Agriculture
University of Calcutta
June, 2008
80%
B.Sc.
(Physics honors)
Scottish Church College
University of Calcutta
May, 2005
61%
Higher Secondary
New Barrackpore colony girls high school
West Bengal Council for Higher Secondary Examination
May, 2002
80.9%
Secondary
Madhyamgram girls high school
West Bengal Board of Secondary Education
May, 2000
87%
Key Project Profiles
Project
Lykos
Client
Southern and Scottish Energy
Role
Business Analyst for CRM
Organization
TATA Consultancy Services Limited, India
Duration
2017
Team Size
12
Technology Stack
Tools & Technologies: Microsoft Dynamics CRM & AX
O/s: Windows XP, Windows 2003 Server.
Project Description
Southern and Scottish energy is a leading company to install, maintain and upgrade any gas or electrical equipment and connection in UK. Lykos project created a software based on Microsoft Dynamics AX and CRM to process their accounting, billing, store customer information, adjust timeslots for services and all. The project was in agile software methodology.
Contributions
Conducted regular training sessions and provided hands on client training to make them familiar with our product.
Analyzed the Functional Specifications document and several approach documents and CR specifications too.
Worked as a Module Lead for a specific module in CRM (Customer Service Management) , did the whole process like system study , traceability matrix preparation ,business requirement documents preparation, communicating regularly with different stakeholders, status reports generation.
Attended meetings with clients when they came to offshore and did witness testing in front of them.
Communicated with clients directly regarding any requirement and process specific clarifications.
Worked throughout the end to end project implementation i.e. SIT, UAT all.
Experienced through agile methodology.
Project
Business continuity management Plan
Client
United utilities
Role
Business Analyst
Organization
TATA Consultancy Services Limited, India
Duration
2016
Team Size
8
Technology Stack
Tools & Technologies: Manual Testing in MECOMS
PL/ SQL
O/s: Windows XP, Windows 2003 Server.
Project Description
United Utilities is a leading utility company in UK which supplies water. Through BCMP project we delivered a software based on MECOMS tool to maintain water circulation properly by creating customer in system, storing adequate customer information, creating customer connection processing customer billing and all. The project was in agile methodology.
Contributions
Analyzed the Functional Specifications document and Change requests too.
Prepared traceability matrix, test strategy , business requirement documents , status reports as well.
Communicated directly with clients and worked as a liaison between all the stakeholders.
Worked as a Module Lead for a specific module called CRM (Customer relationship management).
Gave presentation in front of client through WebEx session regarding customer specifications.
Regularly communicated with clients directly regarding any requirement or change specific clarifications.
Worked as a business analyst from development phase to end of the implementation i.e. SIT, UAT all.
Prepared regulatory reports.
Project
Nedic Insurance (Life and Non Life)
Client
Nedic Insurance
Role
Business Analyst.
Organization
TATA Consultancy Services Limited, India
Duration
2013 to 2015
Team Size
4
Technology Stack
Tools & Technologies:
Database: PL/SQL in Oracle 10g, Oracle 11g
O/s: Windows XP, Windows 2003 Server.
Project Description
Nedic Insurance is the insurance company controlled by Nedbank group. company provides a wide range of wholesale and retail banking services and a growing insurance , asset management and wealth management .Nedic is short term insurance company within Nedbank wealth and its primary business is Life insurance. It also specializes in vehicle related value added insurance products. TCS B@ncs Insurance Solution is implemented in Nedbank in order to regulate and manage their daily operations.
Project includes the following major functional areas,
Regulation and supervision of all settlements and claims made through insurance system.
Issuance of Policies.
Regulation and supervision of the payment system.
Contributions
Conducted regular training sessions and provided hands on client training to make them familiar with our product.
Analyzed the Functional Specifications document and prepared several approach documents and CR specifications too.
Communicated directly with clients for any change or requirement specific clarification.
Acts as a liaison between all the stakeholders like developers , testers .
Worked with the business for identifying the opportunity for improvement in business operations and processes.
Created system documentation and user manuals.
Ensured the system is properly implemented.
Worked fully in Agile environment.
Project
Bangladesh Bank Core Banking Implementation
Client
Bangladesh Bank
Role
Test Lead and Functional.
Organization
TATA Consultancy Services Limited, India
Duration
2011 to 2013
Team Size
7
Technology Stack
Tools & Technologies: Manual Testing
Database: PL/SQL in Oracle 10g, Oracle 11g
O/s: Windows XP, Windows 2003 Server.
Project Description
Bangladesh Bank is the central bank and apex regulatory body for the country's monetary and financial system. Currently, Bangladesh Bank has nine branch offices across the nation with its Head office in Dhaka. TCS B@ncs Core Banking Solution is implemented in Bangladesh Bank in order to regulate and manage their daily operations centrally.
Core banking includes the following major functional areas,
Regulation and supervision of banks and non-banking financial institutions, promotion and development of domestic financial markets.
Issuance of currency notes.
Regulation and supervision of the payment system.
Acting as banker to the government.
Managing the Securities and Deposit Insurance Scheme.
Contributions
Conducted regular training sessions and provided hands on client training to make them familiar with our product.
Analyzed the Functional Specifications document and prepared several approach documents and CR specifications too.
Worked as a Module Lead for a specific module in B@ncs(FOREX) , did the whole process from system study to implementation .
Attended meetings with World Bank and higher management of Bank to approach for CR, if there were any outside the functional requirement specification document, thus providing business.
Provided production and post go-live support extensively.
Traveled throughout Bangladesh to provide support to all 10 branches of Bangladesh Bank.
Worked as Test lead / Tester from development phase to end of the implementation ie. SIT , UAT all.
Conducted UAT by Clients at onsite and worked as both functional and in testing and implementation.
Had a very important role in production support , face to face client interaction.
Project
Mercantile Bank of South Africa Core Banking Implementation
Client
Mercantile Bank of South Africa
Role
Tester
Organization
TATA Consultancy Services Limited, India
Duration
Nov 2008 to Aug 2009
Team Size
10
Technology Stack
Tools & Technologies: Manual Testing
Database: PL/SQL in Oracle 10g, Oracle 11g
O/s: Windows XP, Windows 2003 Server.
Project Description
MBL is one of the leading commercial banks in South Africa which has 2 branches. TCS B@ncs Core Banking Solution has been implemented in MBL to manage their retail banking operations centrally.
Contributions
Tested the whole functionality starting from scratch of the development to implementation end
Extra-Curricular Activities
Active member of TCS Environment awareness team.
Actively participate in various initiatives meant for underprivileged.
Bhaswati
Bhattacharya
Date of Birth
12-Nov-1984
Current Location
Sydney, Australia
Australia Visa
457 Dependent, valid till 2022
Cell Number
(+61) 469 304 024
Email Id
Mailbhaswati12@gmail.com
linkedin.com/in/bhaswati-bhattacharya-370aba145
Professional Summary
Around 9 years of professional experience with managerial & technical expertise pertaining to Software testing and test management, strategy, business analysis and data analysis, expertise in agile methodologies, supporting clients for hands on and domain consultations for various test life cycles of software solutions. Also have expertise in regulatory reports preparation through data analysis. Work exposure encompasses both onshore as well as offshore for various global conglomerates.
A brief of my job profile till date is as below.
Business requirement gathering and documentation along with functional analysis.
Converting business requirements in to functional specification, business process flow management, end to end project implementation.
Communicating with various stake holders including vendors and business teams during project implementation.
Worked with the business to identify opportunities for improvement in business operations and processes.
Actively participated in the design or modification of business/IT systems.
Created system documentation and user manuals.
Made sure system properly implemented by interacting with developers and system designers.
3 years of experience as a test manager in Bangladesh central Bank handling 10 member's team.
Data analysis – data cleaning, modeling and data transformation for software implementation.
More than 7 years of experience in SQL , XML .
Implementation of TCS B@ncs Core Banking Solution in Mercantile Bank of South Africa (MBL), National Bank of Kuwait (NBK), Commonwealth Bank of Australia (CBA), Qatar Development Bank (QDB). Functional specifications analysis and test case writing also was done.
End to end project implementation experience in Bangladesh Bank (Central Bank of Bangladesh) where worked as Test Manager at both offshore and Onsite. Daily face to face client interaction and client trainings given to customer. Production support also given to them.
Implementation of TCS B@ncs Insurance in NEDGROUP INSURANCE of South Africa. Functional specifications analysis and process implementation done.
Implementation of projects in Toyota Financial Services account for Booking code elimination and QA management framework project.
Worked as consultant in Microsoft Dynamics CRM and Microsoft Dynamics AX for Southern and Scottish Energy.
Worked as Consultant in MECOMS (ERP tool) for United Utilities Project.
.
Skill summary
Environments
Windows 7/XP/98/2000/Professional/NT/2003 Server.
Primary Skills
Business Analyst, Data analysis, Unix, User Interface, Linux, web application. SQL, XML and database knowledge is also good. Thoroughly worked in Agile environment and compliant with Agile Methodology.
Tools & Utilities
HP Quality Center/ ALM, MECOMS, MS Dynamics CRM and AX, JIRA, Selenium , Microsoft office word /EXCEL/POWERPOINT/VISIO.
Domains
Core Banking, Insurance, Finance, Utilities
Organizations
Company Name
Duration
Designation
TATA Consultancy Services Ltd.
Aug 2008 – Apr 2017
IT Analyst
Woollahra Council Library
March 2019-present
IT Assistant
Education
Degree / Exam
Institute
University
Year of Passing
Percentage
B.Tech.
(Information Technology)
University College of Science, Technology & Agriculture
University of Calcutta
June, 2008
80%
B.Sc.
(Physics honors)
Scottish Church College
University of Calcutta
May, 2005
61%
Higher Secondary
New Barrackpore colony girls high school
West Bengal Council for Higher Secondary Examination
May, 2002
80.9%
Secondary
Madhyamgram girls high school
West Bengal Board of Secondary Education
May, 2000
87%
Key Project Profiles
Project
Lykos
Client
Southern and Scottish Energy
Role
Business Analyst for CRM
Organization
TATA Consultancy Services Limited, India
Duration
2017
Team Size
12
Technology Stack
Tools & Technologies: Microsoft Dynamics CRM & AX
O/s: Windows XP, Windows 2003 Server.
Project Description
Southern and Scottish energy is a leading company to install, maintain and upgrade any gas or electrical equipment and connection in UK. Lykos project created a software based on Microsoft Dynamics AX and CRM to process their accounting, billing, store customer information, adjust timeslots for services and all. The project was in agile software methodology.
Contributions
Conducted regular training sessions and provided hands on client training to make them familiar with our product.
Analyzed the Functional Specifications document and several approach documents and CR specifications too.
Worked as a Module Lead for a specific module in CRM (Customer Service Management) , did the whole process like system study , traceability matrix preparation ,business requirement documents preparation, communicating regularly with different stakeholders, status reports generation.
Attended meetings with clients when they came to offshore and did witness testing in front of them.
Communicated with clients directly regarding any requirement and process specific clarifications.
Worked throughout the end to end project implementation i.e. SIT, UAT all.
Experienced through agile methodology.
Project
Business continuity management Plan
Client
United utilities
Role
Business Analyst
Organization
TATA Consultancy Services Limited, India
Duration
2016
Team Size
8
Technology Stack
Tools & Technologies: Manual Testing in MECOMS
PL/ SQL
O/s: Windows XP, Windows 2003 Server.
Project Description
United Utilities is a leading utility company in UK which supplies water. Through BCMP project we delivered a software based on MECOMS tool to maintain water circulation properly by creating customer in system, storing adequate customer information, creating customer connection processing customer billing and all. The project was in agile methodology.
Contributions
Analyzed the Functional Specifications document and Change requests too.
Prepared traceability matrix, test strategy , business requirement documents , status reports as well.
Communicated directly with clients and worked as a liaison between all the stakeholders.
Worked as a Module Lead for a specific module called CRM (Customer relationship management).
Gave presentation in front of client through WebEx session regarding customer specifications.
Regularly communicated with clients directly regarding any requirement or change specific clarifications.
Worked as a business analyst from development phase to end of the implementation i.e. SIT, UAT all.
Prepared regulatory reports.
Project
Nedic Insurance (Life and Non Life)
Client
Nedic Insurance
Role
Business Analyst.
Organization
TATA Consultancy Services Limited, India
Duration
2013 to 2015
Team Size
4
Technology Stack
Tools & Technologies:
Database: PL/SQL in Oracle 10g, Oracle 11g
O/s: Windows XP, Windows 2003 Server.
Project Description
Nedic Insurance is the insurance company controlled by Nedbank group. company provides a wide range of wholesale and retail banking services and a growing insurance , asset management and wealth management .Nedic is short term insurance company within Nedbank wealth and its primary business is Life insurance. It also specializes in vehicle related value added insurance products. TCS B@ncs Insurance Solution is implemented in Nedbank in order to regulate and manage their daily operations.
Project includes the following major functional areas,
Regulation and supervision of all settlements and claims made through insurance system.
Issuance of Policies.
Regulation and supervision of the payment system.
Contributions
Conducted regular training sessions and provided hands on client training to make them familiar with our product.
Analyzed the Functional Specifications document and prepared several approach documents and CR specifications too.
Communicated directly with clients for any change or requirement specific clarification.
Acts as a liaison between all the stakeholders like developers , testers .
Worked with the business for identifying the opportunity for improvement in business operations and processes.
Created system documentation and user manuals.
Ensured the system is properly implemented.
Worked fully in Agile environment.
Project
Bangladesh Bank Core Banking Implementation
Client
Bangladesh Bank
Role
Test Lead and Functional.
Organization
TATA Consultancy Services Limited, India
Duration
2011 to 2013
Team Size
7
Technology Stack
Tools & Technologies: Manual Testing
Database: PL/SQL in Oracle 10g, Oracle 11g
O/s: Windows XP, Windows 2003 Server.
Project Description
Bangladesh Bank is the central bank and apex regulatory body for the country's monetary and financial system. Currently, Bangladesh Bank has nine branch offices across the nation with its Head office in Dhaka. TCS B@ncs Core Banking Solution is implemented in Bangladesh Bank in order to regulate and manage their daily operations centrally.
Core banking includes the following major functional areas,
Regulation and supervision of banks and non-banking financial institutions, promotion and development of domestic financial markets.
Issuance of currency notes.
Regulation and supervision of the payment system.
Acting as banker to the government.
Managing the Securities and Deposit Insurance Scheme.
Contributions
Conducted regular training sessions and provided hands on client training to make them familiar with our product.
Analyzed the Functional Specifications document and prepared several approach documents and CR specifications too.
Worked as a Module Lead for a specific module in B@ncs(FOREX) , did the whole process from system study to implementation .
Attended meetings with World Bank and higher management of Bank to approach for CR, if there were any outside the functional requirement specification document, thus providing business.
Provided production and post go-live support extensively.
Traveled throughout Bangladesh to provide support to all 10 branches of Bangladesh Bank.
Worked as Test lead / Tester from development phase to end of the implementation ie. SIT , UAT all.
Conducted UAT by Clients at onsite and worked as both functional and in testing and implementation.
Had a very important role in production support , face to face client interaction.
Project
Mercantile Bank of South Africa Core Banking Implementation
Client
Mercantile Bank of South Africa
Role
Tester
Organization
TATA Consultancy Services Limited, India
Duration
Nov 2008 to Aug 2009
Team Size
10
Technology Stack
Tools & Technologies: Manual Testing
Database: PL/SQL in Oracle 10g, Oracle 11g
O/s: Windows XP, Windows 2003 Server.
Project Description
MBL is one of the leading commercial banks in South Africa which has 2 branches. TCS B@ncs Core Banking Solution has been implemented in MBL to manage their retail banking operations centrally.
Contributions
Tested the whole functionality starting from scratch of the development to implementation end
Extra-Curricular Activities
Active member of TCS Environment awareness team.
Actively participate in various initiatives meant for underprivileged.